▼29%
R103,068
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 14k
MEDIAN
ZAR 103k
90%
ZAR 234k
The average salary for a Call Center Agent is R103,068 in 2025
Base Salary
R14k - R234k
Bonus
R993 - R48k
Profit Sharing
R2k - R115k
Commission
R6k - R18k
Total Pay
R24k - R236k
Is Average Call Center Agent with Customer Service Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Call Center Agents?
What Do Call Center Agents Do?
Find your market worth – how it works:
Common Health Benefits for a Call Center Agent
Medical
48%
Dental
8%
Vision
8%
None
52%
Gender Breakdown for Call Center Agents
Female
60.0%
Male
38.1%
Prefer to self-define
1.0%
This data is based on 105 survey responses. Learn more about the gender pay gap.
FAQs About Call Center Agents
What is the highest pay for Call Center Agents in Johannesburg?
Our data indicates that the highest pay for a Call Center Agent in Johannesburg is ZAR 234k / year
What is the lowest pay for Call Center Agents in Johannesburg?
Our data indicates that the lowest pay for a Call Center Agent in Johannesburg is ZAR 14k / year
How can Call Center Agents increase their salary?
Increasing your pay as a Call Center Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Agent that oversees more junior Call Center Agents, this experience can increase the likelihood to earn more.