The average pay for a Client Relationship Manager is R83.19 per hour.
The average pay for a Client Relationship Manager is R274,146 per year.
|Salary||R135,488 - R566,025|
|Bonus||R4,941 - R60,267|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|R142,420 - R597,545|
|Bonus||R4,941 - R60,267|
|Total Pay (||R142,420 - R597,545|
Job Description for Client Relationship Manager
A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. In many instances, the client relations manager may be assigned secondary tasks such as accounts management. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.Read More...
These managers hold a primary role in establishing a strong sales relationship with vendors and clients. For this reason, the client relations manager must have exemplary personal skills and a personable demeanor, as well as a deep understanding of mutual goals and individual issues; they must also take a proactive approach to problem solving. Time management skills are also necessary to juggle what will likely be an inconsistent and fluid schedule.
As with most professional jobs in sales management, a client relations manager applicant generally must hold a bachelor's degree in a business-related field such as marketing or management. In addition, the applicant ideally has a solid background in customer service or sales. Knowledge relevant to specific aspects of their industry is also vital, and the client relations manager is required to keep abreast of new industry developments that will have an effect on internal operations andthe company-client relationship. (Copyright 2019 PayScale.com)
- Develops, tracks and reports key performance measurements for the unit.
- Oversees cross functional work areas targeted to resolve issues raised by clients.
- Manages the client service operations, which deals directly with clients and is the first point of contact.
- Develops and implements processes and procedures to improve operational efficiency.
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Pay by Experience Level for Client Relationship Manager
Pay by Experience for a Client Relationship Manager has a positive trend. An entry-level Client Relationship Manager with less than 5 years of experience can expect to earn an average total compensation of R212,000 based on 103 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Relationship Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of R289,000 based on 68 salaries. An experienced Client Relationship Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of R394,000 based on 33 salaries. A Client Relationship Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of R590,000 based on 5 salaries.
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