▼41%
R164,250
Avg. Base Salary (ZAR)
/ year
Avg. Base Salary (ZAR)
10%
ZAR 32k
MEDIAN
ZAR 164k
90%
ZAR 313k
The average salary for a Customer Service Representative (CSR) is R164,250 in 2025
Base Salary
R32k - R313k
Bonus
R491 - R14k
Commission
R0 - R150k
Total Pay
R62k - R341k
Is Average Experienced Customer Service Representative (CSR) with Call Center Operations Skills Salary in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
What Do Customer Service Representative (CSR)s Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Representative (CSR)
Medical
83%
Dental
17%
Vision
17%
None
17%
Gender Breakdown for Customer Service Representative (CSR)s
Female
75.0%
Male
25.0%
This data is based on 12 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s?
Our data indicates that the highest pay for a Customer Service Representative (CSR) is ZAR 313k / year
What is the lowest pay for Customer Service Representative (CSR)s?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) is ZAR 32k / year
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.