▼0%
R44.50
Avg. Base Hourly Rate (ZAR)
/ hour
Avg. Base Hourly Rate (ZAR)
10%
ZAR 26.03
MEDIAN
ZAR 44.50
90%
ZAR 117.45
The average hourly pay for a Customer Service Representative (CSR) is R44.50 in 2026
Hourly Rate
R26 - R117
Bonus
R0 - R12k
Total Pay
R58k - R212k
Is Average Customer Service Representative (CSR) with Call Center Operations Skills Hourly Pay in South Africa your job title? Find out what you should be paid
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What is the Pay by Experience Level for Customer Service Representative (CSR)s?
What Do Customer Service Representative (CSR)s Do?
Find your market worth – how it works:
Common Health Benefits for a Customer Service Representative (CSR)
Medical
100%
Gender Breakdown for Customer Service Representative (CSR)s
Female
77.8%
Male
22.2%
This data is based on 9 survey responses. Learn more about the gender pay gap.
FAQs About Customer Service Representative (CSR)s
What is the highest pay for Customer Service Representative (CSR)s in Cape Town?
Our data indicates that the highest pay for a Customer Service Representative (CSR) in Cape Town is ZAR 117.45 / hour
What is the lowest pay for Customer Service Representative (CSR)s in Cape Town?
Our data indicates that the lowest pay for a Customer Service Representative (CSR) in Cape Town is ZAR 26.03 / hour
How can Customer Service Representative (CSR)s increase their salary?
Increasing your pay as a Customer Service Representative (CSR) is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Representative (CSR) that oversees more junior Customer Service Representative (CSR)s, this experience can increase the likelihood to earn more.