Average Customer Service Team Leader Salary in South Africa

Average Customer Service Team Leader Salary in South Africa

R229,096
Avg. Base Salary (ZAR)
10%
ZAR 103k
MEDIAN
ZAR 229k
90%
ZAR 367k

The average salary for a Customer Service Team Leader is R229,096

Base Salary
R103k - R367k
Bonus
R5k - R61k
Profit Sharing
R3k - R25k
Commission
R23k - R73k
Total Pay
R100k - R378k
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What Do Customer Service Team Leaders Do?

Customer Service Team Leader Tasks
  • Lead a team of customer service representatives, define standards, and determine goals or objectives.
  • Handle customer inquiries.
  • Train existing and new employees in topics such as safety, standards, and team language.
  • Research and follow up on account or service problems to identify and solve root causes.
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Gender Breakdown

Female
61.0%
Male
38.4%
Prefer to self-define
0.7%
This data is based on 146 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

47%

Dental

8%

Vision

7%

None

53%