The average salary for a Customer Service Trainer, Call Center in South Africa is R191,450.
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R15k - R294k
R3k - R19k
R50k - R335k
Your Market Worth Over Time
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Job Description for Customer Service Trainer, Call Center
Customer service trainers for call centers are responsible for ensuring their company provides the highest possible quality of customer service for employees. A call center is a bank of workers who either take inbound calls or make outbound calls; they may work in sales, customer support, and/or other areas. The customer service trainer is responsible for ensuring that the staff is knowledgeable in all aspects of the company's offerings and that there is a high level of quality control. Designin…Read more
Explore the most common career paths for Customer Service Trainer, Call Center. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Trainer, Call Center
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
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Popular Skills for Customer Service Trainer, Call Center
Training Program Development
Skills in Training, Training Program Development and Facilitator are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.
Pay by Experience Level for Customer Service Trainer, Call Center
An early career Customer Service Trainer, Call Center with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of R174,000 based on 25 salaries. A mid-career Customer Service Trainer, Call Center with 5-9 years of experience earns an average total compensation of R191,450 based on 15 salaries.
Years of Experience
This data is based on 40 survey responses.
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