The average salary for a Dispatch Manager in South Africa is R210,953.
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R49k - R385k
R6k - R36k
R59k - R376k
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Job Description for Dispatch Manager
It is essential that dispatchers in 911 call centers are accurate, prompt, and coordinated, to ensure the public safety and maximize rapid responders' effectiveness. The dispatch manager must provide this coordination through effective supervision and ensure the smooth operation of the dispatch process. Additionally, the dispatch manager may need to liaise with the public and emergency departments (such as police and fire services). The dispatch manager is also tasked with personnel issues such …Read more
Dispatch Manager Tasks
- Supervise and direct workers, materials, equipment, and service vehicles.
- Communicate customer needs to work crews, monitor progress, and coordinate responses.
- Prepare departmental budget and track metrics related to time, requests, cost, and staffing.
- Hire, train, mentor, and evaluate staff, including setting schedules and developing training programs.
Dispatch Manager Job Listings
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Popular Skills for Dispatch Manager
Skills in Logistics and Team Management are correlated to pay that is above average. Skills that pay less than market rate include Scheduling, Customer Service and Operations Management.
Pay by Experience Level for Dispatch Manager
An early career Dispatch Manager with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of R171,189 based on 41 salaries. A mid-career Dispatch Manager with 5-9 years of experience earns an average total compensation of R234,000 based on 25 salaries. An experienced Dispatch Manager with 10-19 years of experience earns an average total compensation of R251,531 based on 26 salaries. In their late career (20 years and higher), employees earn an average total compensation of R354,930.
Years of Experience
This data is based on 102 survey responses.
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