Avg. Base Salary (ZAR)
The average salary for a Front Desk Agent is R102,000
What is the Pay by Experience Level for Front Desk Agents?
An early career Front Desk Agent with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of R118,013 based on 21 salaries. A mid-career Front Desk Agent with 5-9 years of experience earns an average total compensation of R125,000 based on 5 salaries.
What Do Front Desk Agents Do?
Front desk agents may also be called receptionists, secretaries, clerks, etc. and they work in a wide range of industries. While the typical office receptionist works normal business hours in a professional setting, front desk agents for other types of businesses may be working at any hour of the day or night, in a wide variety of places. Hotel clerks, hospital receptionists and emergency service desk agents, for example, are available around the clock.
Regardless of the industry in which they …Read more
- Assist clients with check-in, check-out, and other standard operations.
- Handle and document complaints, problems, and concerns.
- Explain pricing and room options over the phone and in person.
- Greet clients and walk-ins and provide information, assistance, and security.
- Create, deliver, and explain bills and collect payments.
FAQs About Front Desk Agents
What is the highest pay for Front Desk Agents?
Our data indicates that the highest pay for a Front Desk Agent is ZAR 162k / year
What is the lowest pay for Front Desk Agents?
Our data indicates that the lowest pay for a Front Desk Agent is ZAR 65k / year
How can Front Desk Agents increase their salary?
Increasing your pay as a Front Desk Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Front Desk Agent that oversees more junior Front Desk Agents, this experience can increase the likelihood to earn more.