Front Desk Agent Salary in South Africa

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What is the Pay by Experience Level for Front Desk Agents?

Early Career

▲16%

Mid Career

▲23%

An early career Front Desk Agent with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of R118,013 based on 21 salaries. A mid-career Front Desk Agent with 5-9 years of experience earns an average total compensation of R125,000 based on 5 salaries.

What Do Front Desk Agents Do?

Front desk agents may also be called receptionists, secretaries, clerks, etc. and they work in a wide range of industries. While the typical office receptionist works normal business hours in a professional setting, front desk agents for other types of businesses may be working at any hour of the day or night, in a wide variety of places. Hotel clerks, hospital receptionists and emergency service desk agents, for example, are available around the clock.

Regardless of the industry in which they …Read more

Front Desk Agent Tasks

Assist clients with check-in, check-out, and other standard operations.
Handle and document complaints, problems, and concerns.
Explain pricing and room options over the phone and in person.
Greet clients and walk-ins and provide information, assistance, and security.
Create, deliver, and explain bills and collect payments.

FAQs About Front Desk Agents

What is the highest pay for Front Desk Agents?

Our data indicates that the highest pay for a Front Desk Agent is ZAR 162k / year

What is the lowest pay for Front Desk Agents?

Our data indicates that the lowest pay for a Front Desk Agent is ZAR 65k / year

How can Front Desk Agents increase their salary?

Increasing your pay as a Front Desk Agent is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Front Desk Agent that oversees more junior Front Desk Agents, this experience can increase the likelihood to earn more.

Average Front Desk Agent Salary in South Africa

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