Call Center Manager Salary

The average salary for a Call Center Manager is C$57,061 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for employees with more than 20 years' experience. Most people with this job move on to other positions after 20 years in this field.

C$39,765 - C$75,253
(Median)
C$40K
C$57K
C$75K
MEDIAN: C$57,060
10%
50%
90%

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C$12.26 - C$51.44
(Median)
C$12
C$19
C$51
MEDIAN: C$19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$28KC$56KC$84K
Salary
C$39,765 - C$75,253  
   
Bonus
C$587 - C$10,304  
Profit Sharing
C$118.79 - C$14,899  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$39,636 - C$82,229  
Country: Canada | Currency: CAD | Updated: 1 Apr 2015 | Individuals Reporting: 226
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$18C$36C$54
Hourly Rate
C$12.26 - C$51.44  
   
Overtime
C$9.75 - C$29.07  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$50KC$100KC$150K
Bonus
C$587 - C$10,304  
   
Profit Sharing
C$118.79 - C$14,899  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$39,636 - C$82,229  
Country: United States | Currency: CAD | Updated: 1 Apr 2015 | Individuals Reporting: 22

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Popular Skills for Call Center Manager

Pay by Experience Level for Call Center Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Related Job Salaries

United States (change)

Experience Affects Call Center Manager Salaries


Late-Career
up arrow 9%


National Average
C$57,000


Skills That Affect Call Center Manager Salaries

National Average
C$57,000

Operations Management
up arrow 1%

People Management
up arrow 2%

Microsoft Office
up arrow 3%

Microsoft Excel
up arrow 4%


Windows NT / 2000 / XP Networking
up arrow 6%


Sales Management
up arrow 23%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 54 votes.

Gender

Female
53 %
Male
47 %

Years of Experience

Less than 1 year
2%
1-4 years
27%
5-9 years
33%
10-19 years
29%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 83%
vision benefits Vision: 67% employee benefits None: 12%