Call Center Manager Salary

Updated: 19 May 2012

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National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	C$0	C$31K	C$62K	C$93K
Salary	C$38,635 - C$78,026
Bonus	C$997 - C$15,311
Profit Sharing	C$705 - C$14,899
Commission	n/a	Not enough data
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	C$37,438 - C$90,570
Country: Canada \| Currency: CAD \| Updated: 19 May 2012 \| Individuals Reporting: 167

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Job Listings for Call Center Manager Jobs

Posted	Job Title	Company	Job Location
Jan 24	Call Center Manager	Philips	Toronto, Ontario
	and approximately 85 call-center and Data Quality... experience in Customer Service, preferably in a call center environment • Proven ability to manage in a... Indeed
Jan 25	Call Center Manager	Teleperformance	Montréal, Québec
	Team, the main responsibilities of the Call Center Manager position relate to being accountable for the... our clients. Manage call center daily operations and... Indeed
Jan 11	Call Center Manager	Bruce R. Duncan & Associates	Toronto, Ontario
	This role requires a University Degree, 5 years call center management, operations experience in an inbound... consumer sales team. For more information call me. Indeed
Jan 25	Call Center Manager		Markham, Ontario
	Call Center ManagerDirects all aspects of the company's inside sales and customer service activities. Directs all aspects of the company's inside call center... Indeed

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Companies and Industries for Call Center Manager Salaries

Popular Employers

Salary Range


Distributel	Not enough data
Bell Canada	Not enough data
NCO Group, Inc.	Not enough data
Rogers Communications Inc.	Not enough data

Popular Industries

Salary Range


Call Center	C$38,376 - C$74,910
Telecommunications	C$43,037 - C$87,953
Market Research	C$40,006 - C$82,229
Financial Services	C$42,004 - C$85,083
Retail	C$41,044 - C$86,130

Key Statistics for Call Center Manager Salaries and Jobs

Gender

	Female 47%			Male 53%
Salary:	C$47,729 - C$69,235			C$42,965 - C$65,989

Years of Experience

Less than 1 year

1-4 years

26%

5-9 years

34%

10-19 years

34%

20 years or more

Top Degrees

Salary Range


Bachelor's Degree	C$31,094 - C$77,165
Bachelor of Arts (BA), Political Science (PolySci)	C$49,750 - C$76,883
Bachelor of Commerce (BCom), Finance	Not enough data
Bachelor of Science (BS / BSc), Biology	Not enough data
Bachelor of Arts (BA), Geography	Not enough data

Most Common Health Benefits

	Medical: 85%		Dental: 87%
	Vision: 68%		None: 10%

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Career Path for Call Center Manager Jobs

Common Past Jobs

Common Future Jobs