The average salary for a Call Center Manager is C$56,303 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for employees with more than 20 years' experience.

C$38,905 - C$76,647
C$39K
C$56K
C$77K
MEDIAN: C$55,536
10%
50%
90%
C$11.25 - C$20.95
C$17
MEDIAN: C$16.92
50%
C$0C$81K
Salary C$38,905 - C$76,647
Bonus C$50.00 - C$14,000
Profit Sharing C$3,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$37,222 - C$81,421
  • Country: Canada
  • Currency: CAD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 101
Hourly Data C$0C$20
Hourly Rate C$16.92
Overtime C$19.38
Annual Data C$0C$81K
Bonus C$50.00 - C$14,000
Profit Sharing C$3,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$37,222 - C$81,421
  • Country: United States
  • Currency: CAD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 9

Find Out Exactly What You Should Be Paid

United States (change)

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Call Center Manager Job Listings

Popular Skills for Call Center Manager

Pay by Experience Level for Call Center Manager

Pay by Experience for a Call Center Manager has a positive trend. An entry-level Call Center Manager with less than 5 years of experience can expect to earn an average total compensation of C$50,000 based on 55 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Call Center Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$61,000 based on 45 salaries. An experienced Call Center Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$70,000 based on 45 salaries. A Call Center Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$62,000 based on 22 salaries.

Pay Difference by Location

National Average: C$58,289

Larger city markers indicate a job is popular in that location.

Call Center Manager Reviews

Q: What is it like working as a Call Center Manager?

Call Center Manager in Montreal:
"Management"
Pros: Working with different cultures, lead by example, manage people
Cons: Stupid people

Related Job Salaries

Key Stats for Call Center Manager

Gender

Female
57 %
Male
43 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 27 votes.
1-4 years
35%
5-9 years
26%
10-19 years
34%
20 years or more
5%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Call Center Manager Salaries

▲19%

▲7%

▲4%

National Average
C$58,000

▼14%

Skills That Affect Call Center Manager Salaries





National Average
C$58,000


Windows NT / 2000 / XP Networking
▼7%


Sales Management
▼24%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 27 votes.

Gender

Female
57 %
Male
43 %

Years of Experience

1-4 years
35%
5-9 years
26%
10-19 years
34%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 88%
vision benefits
Vision: 80%
no benefits
None: 10%
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