Salary by Skill/Specialty for Call Center Manager Jobs

Updated: 5 Feb 2012

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Job: Call Center Manager

Salary by Skill/Specialty

Skill/Specialty	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	C$0	C$31K	C$62K	C$93K
Microsoft Office	C$37,474 - C$73,098
Microsoft Excel	C$36,287 - C$70,757
Microsoft Word	C$38,829 - C$71,327
Microsoft Windows 3.x, 95/98/Me, 2000, or XP - General Use	C$33,433 - C$92,500
Windows NT / 2000 / XP Networking	C$40,326 - C$74,040
Customer Relationship Management (CRM)	C$35,500 - C$60,397
Training	n/a	Not enough data
People Management	n/a	Not enough data
Project Management	n/a	Not enough data
Telecommunications	n/a	Not enough data
Country: Canada \| Currency: CAD \| Updated: 5 Feb 2012 \| Individuals Reporting: 119

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Job Listings for Call Center Manager Jobs

Posted	Job Title	Company	Job Location
Jan 24	Call Center Manager	Philips	Toronto, Ontario
	and approximately 85 call-center and Data Quality... experience in Customer Service, preferably in a call center environment • Proven ability to manage in a... Indeed
Jan 25	Call Center Manager	Teleperformance	Montréal, Québec
	Team, the main responsibilities of the Call Center Manager position relate to being accountable for the... our clients. Manage call center daily operations and... Indeed
Jan 11	Call Center Manager	Bruce R. Duncan & Associates	Toronto, Ontario
	This role requires a University Degree, 5 years call center management, operations experience in an inbound... consumer sales team. For more information call me. Indeed
Jan 25	Call Center Manager		Markham, Ontario
	Call Center ManagerDirects all aspects of the company's inside sales and customer service activities. Directs all aspects of the company's inside call center... Indeed

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Call Center Manager Job Description

People with the job title Call Center Manager typically fall into one of the following PayScale standard occupations.

Call Center Managers

Manages day to day activities within the call center operation. Develops, implements, and audits policies and procedures related to the flow of information and systems used within the operation. Responsible for departmental budget. Establish standards of performance for the operation and manages the staff to achieve performance standards.