Skill/Specialty | Number of People | 0 | 50 | 100 | 150 |
|---|---|---|---|---|---|
| Microsoft Office | 104 | ||||
| Microsoft Excel | 90 | ||||
| Microsoft Word | 81 | ||||
| Microsoft Windows 3.x, 95/98/Me, 2000, or XP - General Use | 38 | ||||
| Windows NT / 2000 / XP Networking | 31 | ||||
| Customer Relationship Management (CRM) | 5 | ||||
| Training | 4 | ||||
 Country: Canada | Updated: 5 Feb 2012 | Individuals Reporting: 128 | |||||
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Call Center Manager
Job Description
People with the job title Call Center Manager typically fall into one of the following PayScale standard occupations.
Manages day to day activities within the call center operation. Develops, implements, and audits policies and procedures related to the flow of information and systems used within the operation. Responsible for departmental budget. Establish standards of performance for the operation and manages the staff to achieve performance standards.
See Sample Job Descriptions for All Jobs
More Charts for
Job: Call Center Manager
Related Charts for Job: Call Center Manager
Most Popular Most Popular Skills for
Job: Call Center Manager
Median Popular Tallies Charts
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft Windows 3.x, 95/98/Me, 2000, or XP - General Use
- Windows NT / 2000 / XP Networking
- Customer Relationship Management (CRM)
- Training
Most Popular Most Popular Benefits for
Job: Call Center Manager
Median Popular Tallies Charts
- Paid Holidays / Vacation
- Paid Sick Leave
- Life Insurance/Disability
- Cell Phone
- Casual Dress/Atmosphere
- Education/Training/Tuition/Certification Reimbursement
- Registered Retirement Savings Plan (RRSP)
Most Popular Most Popular Cities for
Job: Call Center Manager
Median Popular Tallies Charts
- Toronto, Ontario
- Montreal, Québec
- Mississauga, Ontario
- Vancouver, British Columbia
- Ottawa, Ontario
- Calgary, Alberta
- Kitchener, Ontario
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