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Automobile Service Writer Salary

The average pay for an Automobile Service Writer is $35,563 per year. Experience has a moderate effect on salary for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.
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$21,554 - $56,382
(Median)
$22K
$36K
$56K
MEDIAN: $35,563
10%
50%
90%

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$8.20 - $18.14
(Median)
$8
$12
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$21,554 - $56,382  
   
Bonus
$0.00 - $9,627  
Profit Sharing
$245.00 - $1,017  
Commission
$-0.49 - $28,759  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,594 - $54,285  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 338
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.20 - $18.14  
   
Overtime
$12.50 - $24.65  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $9,627  
   
Commission
$-0.49 - $28,759  
Profit Sharing
$245.00 - $1,017  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,594 - $54,285  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 266
United States (change)

Job Description for Automobile Service Writer

An automobile service writer is a key employee in the service and maintenance department of large auto dealers and dedicated auto mechanic shops. The writer serves as something of a liaison between customers and the staff of mechanics and technicians. Service writers are the persons who write up all issues regarding a car brought in for service. They review estimates for accuracy, itemize and codify charges by parts and labor, and present customers with itemized invoices. They also serve as one of the main customer-facing employees in the operation and are a key part of customer service in repair operations.

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Automobile Service Writer Tasks

  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.
  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.

Common Career Paths for Automobile Service Writer


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Popular Skills for Automobile Service Writer

Pay by Experience Level for Automobile Service Writer

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Automobile Service Writer Reviews

What is it like working as an Automobile Service Writer?

Automobile Service Writer in New Braunfels:
Pros: Close to home.
Cons: Need help, under paid, have a lot of responsibility dumped upon, coworkers that are lazy and don't work while some of us are extremely busy with no help, tools for the job are not the greatest by far.

Related Job Salaries

Experience Affects Automobile Service Writer Salaries



Mid-Career
up arrow 6%

National Average
$33,000


Skills That Affect Automobile Service Writer Salaries


Customer Service
up arrow 3%

Customer Relations
up arrow 1%

National Average
$33,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 58 votes.

Gender

Female
28 %
Male
72 %

Years of Experience

Less than 1 year
9%
1-4 years
39%
5-9 years
22%
10-19 years
20%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 51% dental benefits Dental: 30%
vision benefits Vision: 19% employee benefits None: 48%