Automobile Service Writer Salary

Pay for Automobile Service Writers in the United States is very modest at just $36K annually. Job satisfaction for Automobile Service Writers is high. Medical benefits are awarded to half, and just under a third earn dental coverage. Male Automobile Service Writers are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field. The information for this snapshot was generated by responses to the PayScale salary survey.
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$24,063 - $56,008
(Median)
$24K
$36K
$56K
MEDIAN: $36,292
10%
50%
90%

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$8.90 - $17.49
(Median)
$8
$13
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$24,063 - $56,008  
   
Bonus
$0.00 - $8,726  
Profit Sharing
$5,500  
Commission
$0.00 - $25,169  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,396 - $53,884  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 241
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.90 - $17.49  
   
Hourly Tips
$1.00  
Overtime
$12.97 - $24.93  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $8,726  
   
Commission
$0.00 - $25,169  
Profit Sharing
$5,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,396 - $53,884  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 179
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Job Description for Automobile Service Writer

An automobile service writer is a key employee in the service and maintenance department of large auto dealers and dedicated auto mechanic shops. The writer serves as something of a liaison between customers and the staff of mechanics and technicians. Service writers are the persons who write up all issues regarding a car brought in for service. They review estimates for accuracy, itemize and codify charges by parts and labor, and present customers with itemized invoices. They also serve as one of the main customer-facing employees in the operation and are a key part of customer service in repair operations.

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Automobile Service Writer Tasks

  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.
  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.

Common Career Paths for Automobile Service Writer


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Automobile Service Writers often transition into Automotive Service Manager positions, for which compensation tends to be much higher. On average, Automotive Service Managers earn $53K per year. Becoming a Service Writer or a Parts Manager is a common transition from an Automobile Service Writer role.

Automobile Service Advisor Job Listings

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Popular Skills for Automobile Service Writer


Survey takers who work as Automobile Service Writers report a focused set of job skills. Most notably, skills in Sales, Customer Relationship Management, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that seem to negatively impact pay include Customer Relations. The majority of those who know Customer Relations also know Customer Relationship Management (CRM).

Pay by Experience Level for Automobile Service Writer

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience seems to be a major factor in determining the incomes of Automobile Service Writers. Respondents with less than five years' experience take home $30K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $36K. For Automobile Service Writers, 10 to 20 years of experience on the job amounts to an average salary of $41K. Veterans who have surpassed the 20-year mark may make only slightly more than those who are navigating the mid-career stage; the more senior group reports median earnings of around $45K.

Automobile Service Writer Reviews

What is it like working as an Automobile Service Writer?

Automobile Service Writer in New Braunfels:
Pros: Close to home.
Cons: Need help, under paid, have a lot of responsibility dumped upon, coworkers that are lazy and don't work while some of us are extremely busy with no help, tools for the job are not the greatest by far.

Related Job Salaries

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Experience Affects Automobile Service Writer Salaries




National Average
$34,000


Skills That Affect Automobile Service Writer Salaries

Sales
up arrow 9%


National Average
$34,000

Customer Service
up arrow 2%

Customer Relations
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 49 votes.

Gender

Female
30 %
Male
70 %

Years of Experience

Less than 1 year
8%
1-4 years
38%
5-9 years
20%
10-19 years
21%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 50%
dental benefits
Dental: 29%
medical benefits
Vision: 20%
dental benefits
None: 49%
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