Automobile Service Writer Salary

Automobile Service Writers in the United States may have to scrimp and save; the median compensation is $39K annually. Although just over two-fifths lack health benefits of any kind, a little over a half do enjoy medical insurance, and over a third get dental coverage, too. Most Automobile Service Writers like their work and job satisfaction is high. Most Automobile Service Writers survey respondents are men (70 percent). This report is based on answers to PayScale's salary questionnaire.
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$24,710 - $61,292
$25K
$39K
$61K
MEDIAN: $38,675
10%
50%
90%

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$9.71 - $17.59
$9
$13
$18
MEDIAN: $12.97
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$24,710 - $61,292  
   
Bonus
$402.68 - $20,273  
Commission
$0.50 - $24,196  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,997 - $55,271  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 154
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.71 - $17.59  
   
Hourly Tips
$1.00  
Overtime
$8.36 - $26.61  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$402.68 - $20,273  
   
Commission
$0.50 - $24,196  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,997 - $55,271  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 142

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Job Description for Automobile Service Writer

An automobile service writer is a key employee in the service and maintenance department of large auto dealers and dedicated auto mechanic shops. The writer serves as something of a liaison between customers and the staff of mechanics and technicians. Service writers are the persons who write up all issues regarding a car brought in for service. They review estimates for accuracy, itemize and codify charges by parts and labor, and present customers with itemized invoices. They also serve as one of the main customer-facing employees in the operation and are a key part of customer service in repair operations.

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Automobile Service Writer Tasks

  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.

Common Career Paths for Automobile Service Writer


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Automobile Service Writers often transition into Automotive Service Manager positions, for which compensation tends to be much higher. On average, Automotive Service Managers earn $53K per year. A Service Writer role is the most prevalent career advancement for Automobile Service Writers. Paychecks for that role are $34K on average. The Parts Manager position is another common transition for Automobile Service Writers; in this role, salaries are typically at the $41K mark.

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Popular Skills for Automobile Service Writer


Survey results suggest that Automobile Service Writers put a wide range of professional skills to use. Most notably, skills in Sales, Customer Relationship Management, Automotive Engine Repair, and Customer Service are correlated to pay that is above average. It is often found that people who know Customer Relations are also skilled in Customer Relationship Management (CRM).

Pay by Experience Level for Automobile Service Writer

Pay by Experience for an Automobile Service Writer has a positive trend. An entry-level Automobile Service Writer with less than 5 years of experience can expect to earn an average total compensation of $33,000 based on 180 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Automobile Service Writer with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $36,000 based on 73 salaries. An experienced Automobile Service Writer which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $41,000 based on 67 salaries. An Automobile Service Writer with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $46,000 based on 32 salaries.

Automobile Service Writer Reviews

Q: What is it like working as an Automobile Service Writer?

Automobile Service Writer in New Braunfels:
Pros: Close to home.
Cons: Need help, under paid, have a lot of responsibility dumped upon, coworkers that are lazy and don't work while some of us are extremely busy with no help, tools for the job are not the greatest by far.

Related Job Salaries

Key Stats for Automobile Service Writer

Gender

Female
30 %
Male
70 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 32 votes.
Less than 1 year
6%
1-4 years
47%
5-9 years
19%
10-19 years
17%
20 years or more
11%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Automobile Service Writer Salaries

▲31%

▲16%

▲2%

National Average
$35,000

▼7%

Skills That Affect Automobile Service Writer Salaries

Sales
▲11%


Automotive Engine Repair
▼0%

National Average
$35,000



Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 32 votes.

Gender

Female
30 %
Male
70 %

Years of Experience

Less than 1 year
6%
1-4 years
47%
5-9 years
19%
10-19 years
17%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 52%
dental benefits
Dental: 38%
vision benefits
Vision: 30%
no benefits
None: 45%
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