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Automobile Service Writer Salary

Automobile Service Writers in the United States may have to scrimp and save; the median compensation is $36K per year. Making up 72 percent of those who took the survey, male Automobile Service Writers greatly outnumber their female counterparts. Job satisfaction is reported as high by the vast majority of workers. Roughly one-half enjoy medical while just under a third get dental coverage. Vision coverage is also available to just under one in five. Participants in PayScale's salary questionnaire provided the particulars of this report.
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$23,263 - $55,547
(Median)
$23K
$36K
$56K
MEDIAN: $35,547
10%
50%
90%

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$8.26 - $18.03
(Median)
$8
$12
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$23,263 - $55,547  
   
Bonus
$0.00 - $8,642  
Profit Sharing
$491.32 - $2,543  
Commission
$0.00 - $28,499  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,514 - $53,816  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 295
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.26 - $18.03  
   
Overtime
$12.58 - $24.61  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $8,642  
   
Commission
$0.00 - $28,499  
Profit Sharing
$491.32 - $2,543  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,514 - $53,816  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 220

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Job Description for Automobile Service Writer

An automobile service writer is a key employee in the service and maintenance department of large auto dealers and dedicated auto mechanic shops. The writer serves as something of a liaison between customers and the staff of mechanics and technicians. Service writers are the persons who write up all issues regarding a car brought in for service. They review estimates for accuracy, itemize and codify charges by parts and labor, and present customers with itemized invoices. They also serve as one of the main customer-facing employees in the operation and are a key part of customer service in repair operations.

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Automobile Service Writer Tasks

  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.
  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.

Common Career Paths for Automobile Service Writer


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Automobile Service Writers who move on to become Automotive Service Managers may enjoy significant pay raises, as Automotive Service Managers get paid an average of $53K per year.

Automobile Service Advisor Job Listings

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Popular Skills for Automobile Service Writer


Survey takers who work as Automobile Service Writers report a focused set of job skills. Most notably, skills in Sales, Customer Relationship Management, Customer Service, and Customer Relations are correlated to pay that is above average, with boosts between 6 percent and 19 percent. Most people who know Customer Relations also know Customer Relationship Management (CRM).

Pay by Experience Level for Automobile Service Writer

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Salaries for the relatively untried average out to around $30K, but survey participants with five to 10 years of experience earn a significantly higher median of $35K. Automobile Service Writers who work for 10 to 20 years in their occupation tend to earn about $40K. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $45K.

Automobile Service Writer Reviews

What is it like working as an Automobile Service Writer?

Automobile Service Writer in New Braunfels:
Pros: Close to home.
Cons: Need help, under paid, have a lot of responsibility dumped upon, coworkers that are lazy and don't work while some of us are extremely busy with no help, tools for the job are not the greatest by far.

Related Job Salaries

United States (change)

Experience Affects Automobile Service Writer Salaries




National Average
$33,000


Skills That Affect Automobile Service Writer Salaries

Sales
up arrow 19%



Customer Relations
up arrow 4%

National Average
$33,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 55 votes.

Gender

Female
28 %
Male
72 %

Years of Experience

Less than 1 year
9%
1-4 years
37%
5-9 years
23%
10-19 years
21%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 49% dental benefits Dental: 28%
vision benefits Vision: 18% employee benefits None: 50%