Automotive Customer Service Consultant & Parts Technician Salary

The average pay for an Automotive Customer Service Consultant & Parts Technician is $12.37 per hour. Experience has a moderate effect on salary for this job.

$20,451 - $58,304
(Median)
$20K
$36K
$58K
MEDIAN: $35,664
10%
50%
90%

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$8.83 - $17.25
(Median)
$8
$12
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$20,451 - $58,304  
   
Bonus
$0.00 - $9,789  
Profit Sharing
$600 - $5,750  
Commission
$0.00 - $25,760  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,050 - $54,250  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 212
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.83 - $17.25  
   
Overtime
$12.79 - $26.12  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $9,789  
   
Commission
$0.00 - $25,760  
Profit Sharing
$600 - $5,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,050 - $54,250  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 240
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Job Description for Automotive Customer Service Consultant & Parts Technician

The automotive customer service consultant and parts technician is in the front line of any automotive parts-related business. They help customers diagnose basic issues with their vehicle, identify and locate the correct parts they need to resolve the problem, and answer any questions they may have. These professionals also help improve the store's profits by upselling and suggesting additional services, and they must ensure their organization maintains adequate and accurate inventory levels. Service consultants and parts technicians may have slightly different duties depending on whether they work in a dealership or a retail auto parts store, with the former possibly taking on additional duties in other departments such as auto sales.

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Automotive Customer Service Consultant & Parts Technician Tasks

  • Use automotive knowledge to assist customers with technical questions related to product installation and removal.
  • Explain technical diagnoses and repairs to customers.

Common Career Paths for Automotive Customer Service Consultant & Parts Technician


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Popular Employer Salaries for Automotive Customer Service Consultant & Parts Technician

Pay by Experience Level for Automotive Customer Service Consultant & Parts Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

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Experience Affects Automotive Customer Service Consultant & Parts Technician Salaries

Late-Career
up arrow 31%

Experienced
up arrow 14%

Mid-Career
up arrow 2%

National Average
$32,000

Entry-Level
up arrow 12%

Skills That Affect Automotive Customer Service Consultant & Parts Technician Salaries

National Average
$32,000

Sales
up arrow 2%

Customer Service
up arrow 3%

Automotive Engine Repair
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 81 votes.

Gender

Female
15 %
Male
85 %

Years of Experience

Less than 1 year
3%
1-4 years
28%
5-9 years
21%
10-19 years
29%
20 years or more
20%

Common Health Benefits

medical benefits Medical: 64% dental benefits Dental: 47%
vision benefits Vision: 34% employee benefits None: 32%
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