Automotive Customer Service Consultant & Parts Technician Salary

The average pay for an Automotive Customer Service Consultant & Parts Technician is $12.14 per hour. A skill in Sales is associated with high pay for this job.

$21,674 - $60,403
$22K
$39K
$60K
MEDIAN: $39,095
10%
50%
90%

Add this chart to your site: 640px    300px

$9.16 - $17.79
$9
$12
$18
MEDIAN: $12.14
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$21,674 - $60,403  
   
Bonus
$325.00 - $12,000  
Profit Sharing
$4,550  
Commission
$1,381 - $25,342  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,635 - $52,201  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 112
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.16 - $17.79  
   
Hourly Tips
$1.88  
Overtime
$12.78 - $26.06  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$325.00 - $12,000  
   
Commission
$1,381 - $25,342  
Profit Sharing
$4,550  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,635 - $52,201  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 144

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Job Description for Automotive Customer Service Consultant & Parts Technician

The automotive customer service consultant and parts technician is in the front line of any automotive parts-related business. They help customers diagnose basic issues with their vehicle, identify and locate the correct parts they need to resolve the problem, and answer any questions they may have. These professionals also help improve the store's profits by upselling and suggesting additional services, and they must ensure their organization maintains adequate and accurate inventory levels. Service consultants and parts technicians may have slightly different duties depending on whether they work in a dealership or a retail auto parts store, with the former possibly taking on additional duties in other departments such as auto sales.

Read More...

Automotive Customer Service Consultant & Parts Technician Tasks

  • Explain technical diagnoses and repairs to customers.
  • Use automotive knowledge to assist customers with technical questions related to product installation and removal.

Common Career Paths for Automotive Customer Service Consultant & Parts Technician


Add this chart to your site:   640px 640px    300px 300px

Automotive Maintenance Repairer Job Listings

Search for more jobs:

Popular Employer Salaries for Automotive Customer Service Consultant & Parts Technician

Pay by Experience Level for Automotive Customer Service Consultant & Parts Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Key Stats for Automotive Customer Service Consultant & Parts Technician

Gender

Female
16 %
Male
84 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.
Less than 1 year
3%
1-4 years
33%
5-9 years
14%
10-19 years
25%
20 years or more
25%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Automotive Customer Service Consultant & Parts Technician Salaries

Late-Career
▲33%

Experienced
▲22%

National Average
$31,000

Mid-Career
▼1%

Entry-Level
▼14%

Skills That Affect Automotive Customer Service Consultant & Parts Technician Salaries

Sales
▲28%

Automotive Engine Repair
▲1%

National Average
$31,000


Order Inventory
▼4%

Inventory Management
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
3%
1-4 years
33%
5-9 years
14%
10-19 years
25%
20 years or more
25%

Common Health Benefits

medical benefits
Medical: 59%
dental benefits
Dental: 45%
vision benefits
Vision: 38%
dental benefits
None: 37%
ADVERTISEMENT