Automotive Customer Service Consultant & Parts Technician Salary

The average pay for an Automotive Customer Service Consultant & Parts Technician is $12.07 per hour. A skill in Sales is associated with high pay for this job.

$21,547 - $61,277
$22K
$39K
$61K
MEDIAN: $38,981
10%
50%
90%

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$9.06 - $18.33
$9
$12
$18
MEDIAN: $12.07
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$21,547 - $61,277  
   
Bonus
$325.00 - $12,000  
Profit Sharing
$4,550  
Commission
$1,370 - $28,852  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,593 - $53,169  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 108
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.06 - $18.33  
   
Hourly Tips
$1.88  
Overtime
$12.85 - $26.15  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$325.00 - $12,000  
   
Commission
$1,370 - $28,852  
Profit Sharing
$4,550  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,593 - $53,169  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 127

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Job Description for Automotive Customer Service Consultant & Parts Technician

The automotive customer service consultant and parts technician is in the front line of any automotive parts-related business. They help customers diagnose basic issues with their vehicle, identify and locate the correct parts they need to resolve the problem, and answer any questions they may have. These professionals also help improve the store's profits by upselling and suggesting additional services, and they must ensure their organization maintains adequate and accurate inventory levels. Service consultants and parts technicians may have slightly different duties depending on whether they work in a dealership or a retail auto parts store, with the former possibly taking on additional duties in other departments such as auto sales.

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Automotive Customer Service Consultant & Parts Technician Tasks

  • Use automotive knowledge to assist customers with technical questions related to product installation and removal.
  • Explain technical diagnoses and repairs to customers.

Common Career Paths for Automotive Customer Service Consultant & Parts Technician


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Pay by Experience Level for Automotive Customer Service Consultant & Parts Technician

Pay by Experience for an Automotive Customer Service Consultant & Parts Technician has a positive trend. An entry-level Automotive Customer Service Consultant & Parts Technician with less than 5 years of experience can expect to earn an average total compensation of $27,000 based on 96 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Automotive Customer Service Consultant & Parts Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 52 salaries. An experienced Automotive Customer Service Consultant & Parts Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 75 salaries. An Automotive Customer Service Consultant & Parts Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $41,000 based on 63 salaries.

Related Job Salaries

Key Stats for Automotive Customer Service Consultant & Parts Technician

Gender

Female
17 %
Male
83 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 38 votes.
Less than 1 year
3%
1-4 years
30%
5-9 years
15%
10-19 years
25%
20 years or more
27%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Automotive Customer Service Consultant & Parts Technician Salaries

Late-Career
▲28%

▲21%

Mid-Career
▲1%

National Average
$32,000

▼17%

Skills That Affect Automotive Customer Service Consultant & Parts Technician Salaries

Sales
▲18%


National Average
$32,000


Order Inventory
▼4%

Inventory Management
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 38 votes.

Gender

Female
17 %
Male
83 %

Years of Experience

Less than 1 year
3%
1-4 years
30%
5-9 years
15%
10-19 years
25%
20 years or more
27%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 42%
vision benefits
Vision: 38%
no benefits
None: 38%
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