Automotive Customer Service Consultant & Parts Technician Salary

The average pay for an Automotive Customer Service Consultant & Parts Technician is $12.07 per hour. A skill in Sales is associated with high pay for this job.

$21,607 - $69,810
$22K
$39K
$70K
MEDIAN: $39,441
10%
50%
90%

Add this chart to your site: 640px    300px

$9.55 - $19.61
$9
$12
$20
MEDIAN: $12.45
10%
50%
90%

Add this chart to your site: 640px    300px

$0$69K
Salary $21,607 - $69,810
Bonus $1,011
Commission $1,300 - $42,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,102 - $53,835
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 92
Hourly Data $0$28
Hourly Rate $9.55 - $19.61
Hourly Tips $2.00
Overtime $13.61 - $28.50
Annual Data $0$53K
Bonus $1,011
Commission $1,300 - $42,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,102 - $53,835
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 118

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Job Description for Automotive Customer Service Consultant & Parts Technician

The automotive customer service consultant and parts technician is in the front line of any automotive parts-related business. They help customers diagnose basic issues with their vehicle, identify and locate the correct parts they need to resolve the problem, and answer any questions they may have. These professionals also help improve the store's profits by upselling and suggesting additional services, and they must ensure their organization maintains adequate and accurate inventory levels. Service consultants and parts technicians may have slightly different duties depending on whether they work in a dealership or a retail auto parts store, with the former possibly taking on additional duties in other departments such as auto sales.

Read More...

Automotive Customer Service Consultant & Parts Technician Tasks

  • Explain technical diagnoses and repairs to customers.
  • Use automotive knowledge to assist customers with technical questions related to product installation and removal.

Common Career Paths for Automotive Customer Service Consultant & Parts Technician


Add this chart to your site:   640px 640px    300px 300px

Automotive Customer Service Consultant & Parts Technician Job Listings

Popular Employer Salaries for Automotive Customer Service Consultant & Parts Technician

Pay by Experience Level for Automotive Customer Service Consultant & Parts Technician

Pay by Experience for an Automotive Customer Service Consultant & Parts Technician has a positive trend. An entry-level Automotive Customer Service Consultant & Parts Technician with less than 5 years of experience can expect to earn an average total compensation of $27,000 based on 96 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Automotive Customer Service Consultant & Parts Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 52 salaries. An experienced Automotive Customer Service Consultant & Parts Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 75 salaries. An Automotive Customer Service Consultant & Parts Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $41,000 based on 63 salaries.

Automotive Customer Service Consultant & Parts Technician Reviews

Q: What is it like working as an Automotive Customer Service Consultant & Parts Technician?

Automotive Customer Service Consultant & Parts Technician in South Glens Falls:
"Don't do it."
Pros: The technical stuff. I can talk about cars all day.
Cons: Horrible pay, almost no raises, no sick time or vacation time, and others get bonuses for my hard work. It's a waste of time and I will be contacting the labor board over worker compensation violations, harassment, and horrible working conditions.

Automotive Customer Service Consultant & Parts Technician in Eustis:
Pros: The Customers.
Cons: The poor pay and no ability to move up.

Related Job Salaries

Key Stats for Automotive Customer Service Consultant & Parts Technician

Gender

Female
18 %
Male
82 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 46 votes.
Less than 1 year
3%
1-4 years
30%
5-9 years
15%
10-19 years
25%
20 years or more
27%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Experience Affects Automotive Customer Service Consultant & Parts Technician Salaries

Late-Career
▲25%

▲18%

National Average
$33,000

Mid-Career
▼2%

▼19%

Skills That Affect Automotive Customer Service Consultant & Parts Technician Salaries

Sales
▲15%


National Average
$33,000


Order Inventory
▼7%

Inventory Management
▼11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 46 votes.

Gender

Female
18 %
Male
82 %

Years of Experience

Less than 1 year
3%
1-4 years
30%
5-9 years
15%
10-19 years
25%
20 years or more
27%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 44%
vision benefits
Vision: 40%
no benefits
None: 40%
ADVERTISEMENT