Automotive Customer Service Consultant & Parts Technician Salary (United States)

The average pay for an Automotive Customer Service Consultant & Parts Technician is $12.06 per hour. A skill in Software Knowledge is associated with high pay for this job. Experience has a moderate effect on salary for this job.
Automotive Customer Service Consultant & Parts Technician Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$20,373 - $54,182
(Median)
20K
28K
35K
43K
54K
MEDIAN: $34,522
10%
25%
50%
75%
90%
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Automotive Customer Service Consultant & Parts Technician Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.67 - $17.35
(Median)
8
12
15
17
MEDIAN: $12.00
10%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$20,373 - $54,182  
   
Bonus
$0.00 - $9,529  
Profit Sharing
$1,000 - $10,000  
Commission
$0.00 - $30,410  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,716 - $50,852  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 534
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.67 - $17.35  
   
Overtime
$12.30 - $26.26  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $9,529  
   
Commission
$0.00 - $30,410  
Profit Sharing
$1,000 - $10,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,716 - $50,852  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 534
Is Automotive Customer Service Consultant & Parts Technician your job title? Get a personalized salary report!
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United States (change)
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Job Description for Automotive Customer Service Consultant & Parts Technician

The automotive customer service consultant and parts technician is in the front line of any automotive parts-related business. They help customers diagnose basic issues with their vehicle, identify and locate the correct parts they need to resolve the problem, and answer any questions they may have. These professionals also help improve the store's profits by upselling and suggesting additional services, and they must ensure their organization maintains adequate and accurate inventory levels. Service consultants and parts technicians may have slightly different duties depending on whether they work in a dealership or a retail auto parts store, with the former possibly taking on additional duties in other departments such as auto sales.
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Automotive Customer Service Consultant & Parts Technician Tasks
  • Use automotive knowledge to assist customers with technical questions related to product installation and removal.
  • Explain technical diagnoses and repairs to customers.

Common Career Paths for Automotive Customer Service Consultant & Parts Technician

Automotive Customer Service Consultant & Parts Technician Job Listings

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Popular Employer Salaries for Automotive Customer Service Consultant & Parts Technician

Pay by Experience Level for Automotive Customer Service Consultant & Parts Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Experience Affects Automotive Customer Service Consultant & Parts Technician Salaries

Late-Career
up arrow 27%
Experienced
up arrow 14%
Mid-Career
up arrow 2%
National Average
$31,000
Entry-Level
up arrow 13%

Skills That Affect Automotive Customer Service Consultant & Parts Technician Salaries

Software Knowledge
up arrow 24%
National Average
$31,000
Customer Service
up arrow 4%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 80 votes.

Gender

Female
14%
female alumni
 
Male
86%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
27%
5-9 years
25%
10-19 years
26%
20 years or more
19%

Common Health Benefits

medical benefits Medical: 62% dental benefits Dental: 43%
vision benefits Vision: 30% employee benefits None: 36%
Find Out Exactly What You Should Be Paid
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