Butlers are also known as home managers, and the term is often interchangeable. They generally work for affluent families, celebrities, politicians, businessmen, and other upper-class people.
Butlers are often in charge of the household and generally oversee other household staff such as maids, chefs, chauffeurs, and gardeners, and also receive guests at the door. If the size of domestic staff is small, they may need to know how to make and serve drinks, including cocktails, wines, spirits, and other beverages. They may also be responsible for the inventory of foods/beverages and their employers' wine cellar. If the domestic staff is large, they may delegate these tasks to others.
Excellent communications skills are required for this position, as well as strong knowledge of social etiquette and formal service. Extensive working experience in hospitality is often preferred by employers. Butlers may work in all types of homes, from small to very large; in any case, they must be able to relieve their employers of their household duties, as well as maintain confidentiality and protect their employers' privacy.
Butlers must serve as leaders, as they generally oversee the entire domestic staff. They may also be responsible for staff-training and work scheduling. These positions do not usually require college degrees, though flexibility will be required, as their employers are often busy in the evenings and on weekends. Butlers may have to personally run these events or hire outside vendors to cater for them.
Oversee planning for parties.
Manage and maintain household budget.
Manage the family's schedule and make travel arrangements.
Maintain an inventory of household items, particularly of artwork and antiques.