Certified medical assistants (CMAs) have duties and responsibilities related to patient care in a clinic environment. The CMA maintains the inventory of supplies for examination and procedure rooms, assists in the organization of patient flow, and organizes the clinic environment to ensure patient safety. They are also responsible for cleaning all supplies. The CMA functions under direct supervision of the physician when determining competencies and performing clinical tasks during patient care. The CMA reports to the clinic manager or lead nurse, who is responsible for administrative supervision.
CMAs provide direct patient care and perform functions of a laboratory testing personnel, working closing with the laboratory department. They collect blood samples, perform basic laboratory tests, and submit results on specimens received. CMAs must be able to perform basic receptionist duties, including scheduling patients, answering phones, and verifying patients' insurance. A CMA’s hours may include nights, weekends, or holidays.
CMAs must graduate from an accredited school from a program for medical assistants or nursing assistants. They also must possess relevant certifications, which vary depending on practice location. Many clinics and hospitals have their own certifications that a CMA must pass before being hired. Knowing how to perform CPR is also required by law.
Certified Medical Assistant (CMA) Tasks
- Prepare and administer medications as directed by a physician.
- Interview and record patients' medical information and measure their vital signs, weight, and height.
- Collect, prepare and log blood, tissue or other laboratory specimens.
- Show patients to examination rooms and prepare them for the physician.
- May assist with administrative duties including scheduling appointments, maintaining medical records, billing, and coding for insurance purposes.