Chief nursing officers (CNOs) are responsible for directing nursing activities according to existing hospital procedures. They follow strict safety policies to ensure adequate patient care and collaborate with hospital leadership to design innovative patient care strategies. One of the CNO's main duties includes effectively manage staff levels on any given shift, including developing and deploying strategies in case of emergencies. CNOs also handle budget responsibilities and plan for purchasing supplies and equipment as company resources allow.
CNOs must actively participate in training seminars and provide advice to trainers and trainees as needed. They maintain effective communication with medical and administrative staff, as well as evaluate nursing care inventories and request additional supplies as required. CNOs also direct orientation and educational programs for nursing development. Additionally, they identify opportunities to improve nursing processes and suggest changes to existing procedures. When they help develop nursing plans, CNOs ensure they are consistent with hospital policies and needs. CNOs generally report their progress to the nursing manager or hospital administrator in their organization.
A master's degree in nursing and state licensing is necessary for this position. In addition, previous managerial experience and industry certifications may be preferred. They must possess excellent leadership abilities to manage a group of nursing professionals and reach all organizational objectives. They should also have good written communication skills for use in writing reports and a solid understanding of clinical terminology and medical equipment.
Chief Nursing Officer (CNO) Tasks
- Maintain compliance with government and facility regulations and educate employees on new and changing requirements.
- Oversee the operation of administrative departments such as medical records and transcription.
- Act as a liaison between facility management and nursing staff to establish strong channels for communication.
- Direct nursing services at a healthcare facility, monitor the quality of service, and supervise nursing managers.
- Provide feedback to healthcare facility administration on policies and procedures.