Claims Director Salary
An average Claims Director in the United States can expect to take home roughly $101K per year. Total cash earnings of Claims Directors range from $69K on the low end to $152K on the high end; the final amount can include bonuses and profit sharing proceeds that occasionally exceed $29K and $52K, respectively. Location and career length each impact pay for this group, with the former having the largest influence. For the most part, Claims Directors enjoy their work and report high levels of job satisfaction. Almost all report receiving medical coverage from their employers and a large number collect dental insurance. The majority of Claims Directors (64 percent) who took the survey are women.
Job Description for Claims Director
Claims directors work within insurance companies and are responsible for responding to various claims made by its customers. Claims directors generally work in office environments during traditional business hours, although overtime may occasionally be required depending on the employer.Read More...
Those in this position work with many other employees of their companies, including adjusters, claims representatives, and administrative staff. While formal education requirements for the position are not necessarily strict, prior work experience within the claims department of an insurance company is often required.
Claims directors have a variety of responsibilities, including: overseeing the payment of all claims; ensuring that each claim is valid and adheres to organizational policies; determining various staffing needs within departments; hiring staff members; conferring with legal counsel in various cases; contacting claimants; obtaining additional information from doctors or specialists regarding claims; reporting payment-irregularities; preparing organizational data and reports; supervising claims adjusters; and providing recommendations regarding activities and procedures.
Those in this position should have in-depth knowledge of insurance claims, natural leadership skills, professional interpersonal communication skills, and superb organizational skills.
Claims Director Tasks
- Modify, monitor and improve dashboards and metrics for understanding claims process and progress.
- Establish policies that conform to regulations, meet industry standards and satisfy customers.
- Oversee a department, setting goals, guiding hiring and monitoring the budget.
- Partner with executive leadership to meet goals and achieve organizational strategies.
Claims Director Job Listings
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Popular Skills for Claims Director
Claims Directors report a narrow range of specific skills. Those who have experience with Operations Management, Claim Handling, and People Management can expect to be compensated well for these skills. Most people who know Claim Handling also know Operations Management.