The average salary for a Computer Technical Support Specialist is $47,410 per year. Most people with this job move on to other positions after 20 years in this field. Experience has a moderate effect on pay for this job.
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$33,540 - $71,804
$34K
$47K
$72K
MEDIAN: $47,410
10%
50%
90%

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$12.99 - $27.11
$13
$19
$27
MEDIAN: $18.92
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$33,540 - $71,804  
   
Bonus
$0.00 - $5,907  
Profit Sharing
$-0.49 - $7,438  
Commission
$6,040  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,426 - $67,470  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 375
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$12.99 - $27.11  
   
Overtime
$20.21 - $47.03  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $5,907  
   
Commission
$6,040  
Profit Sharing
$-0.49 - $7,438  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,426 - $67,470  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 308

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Computer Technical Support Specialist

A computer technical support specialist is an employee who diagnoses and troubleshoots hardware and software problems for other employees or consumers. Almost any midsized company that relies on computers will typically require tech support specialists to assist employees who operate them, so that business operations maintain peak efficiency. Companies that manufacture or sell software, computers, and/or components will also have technical support specialists. These specialists help customers with installing and operating their computers and software.

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Computer Technical Support Specialist Tasks

  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.
  • Troubleshoot all information technology issues, including software, hardware, and networking.

Common Career Paths for Computer Technical Support Specialist


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Technical Support Specialist Job Listings

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Popular Skills for Computer Technical Support Specialist

Pay by Experience Level for Computer Technical Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $44,001

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Computer Technical Support Specialist

Gender

Female
18 %
Male
82 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 118 votes.
035
Less than 1 year
2%
1-4 years
35%
5-9 years
24%
10-19 years
29%
20 years or more
10%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Computer Technical Support Specialist Salaries




National Average
$44,000


Skills That Affect Computer Technical Support Specialist Salaries





Microsoft Access
up arrow 1%

Computer Hardware Technician
0%

National Average
$44,000

Microsoft SQL Server
up arrow 1%




Internet Information Server (IIS)
up arrow 3%




Linux
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 118 votes.

Gender

Female
18 %
Male
82 %

Years of Experience

Less than 1 year
2%
1-4 years
35%
5-9 years
24%
10-19 years
29%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 72%
vision benefits
Vision: 61%
dental benefits
None: 17%
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