Computer Technical Support Specialist Salary

A Computer Technical Support Specialist earns an average salary of $46,932 per year. A skill in Cisco Networking is associated with high pay for this job. Most people move on to other jobs if they have more than 20 years' experience in this field. Experience has a moderate effect on income for this job.
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$33,502 - $66,486

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$12.72 - $27.00

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$33,502 - $66,486  
   
Bonus
$0.00 - $4,106  
Profit Sharing
$-0.50 - $4,013  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,157 - $64,926  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 373
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$12.72 - $27.00  
   
Overtime
$13.81 - $41.78  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,106  
   
Profit Sharing
$-0.50 - $4,013  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,157 - $64,926  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 304
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Job Description for Computer Technical Support Specialist

A computer technical support specialist is an employee who diagnoses and troubleshoots hardware and software problems for other employees or consumers. Almost any midsized company that relies on computers will typically require tech support specialists to assist employees who operate them, so that business operations maintain peak efficiency. Companies that manufacture or sell software, computers, and/or components will also have technical support specialists. These specialists help customers with installing and operating their computers and software.

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Computer Technical Support Specialist Tasks

  • Troubleshoot all information technology issues, including software, hardware, and networking.
  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

Common Career Paths for Computer Technical Support Specialist


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Technical Support Specialist Job Listings

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Popular Skills for Computer Technical Support Specialist

Pay by Experience Level for Computer Technical Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Computer Technical Support Specialist Salaries




National Average
$44,000


Skills That Affect Computer Technical Support Specialist Salaries


Network Management / Administration
up arrow 4%

Microsoft Exchange
up arrow 4%

Computer Hardware Technician
up arrow 3%

Macintosh
up arrow 3%

SQL
up arrow 3%

Windows NT / 2000 / XP Networking
up arrow 2%

Microsoft Access
up arrow 2%

Windows Operating System General Use
0%

National Average
$44,000

Microsoft SQL Server
up arrow 1%

Microsoft Office
up arrow 2%

Internet Information Server (IIS)
up arrow 3%


Linux
up arrow 6%

HTML
up arrow 15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 145 votes.

Gender

Female
19 %
Male
81 %

Years of Experience

Less than 1 year
3%
1-4 years
29%
5-9 years
26%
10-19 years
34%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 73%
vision benefits Vision: 58% employee benefits None: 14%
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