Computer Technical Support Specialist Salary (United States)

The average salary for a Computer Technical Support Specialist is $44,142 per year. A skill in Cisco Networking is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this field.
Computer Technical Support Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,286 - $66,143
(Median)
30K
36K
44K
54K
66K
MEDIAN: $44,141
10%
25%
50%
75%
90%
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Computer Technical Support Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.06 - $25.54
(Median)
12
15
18
22
26
MEDIAN: $17.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$30,286 - $66,143  
   
Bonus
$0.00 - $4,858  
Profit Sharing
$300.00 - $4,069  
Commission
$225.00 - $1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,174 - $62,840  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 646
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$12.06 - $25.54  
   
Overtime
$14.61 - $40.40  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,858  
   
Commission
$225.00 - $1,500  
Profit Sharing
$300.00 - $4,069  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,174 - $62,840  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 535
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United States (change)
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Job Description for Computer Technical Support Specialist

The chief objective of a computer technical support specialist is to see to the information technology needs of the company. Their goal is to contribute to a reliable, and secure company IT infrastructure. The support specialist will be responsible for setting up computers, basic hardware maintenance, and the installation of new software and software updates as well as the configuration of servers within the entire company as well as individual departments. They will be required to handle any and all troubleshooting required by company employees, helping to remove and protect against viruses. Work is not limited to desktop computers, and may also include laptop, and PDA maintenance. Specialists are responsible not only for individual computing needs, but for the overall quality of the company network. They may be responsible for procuring new hardware, including that which is required by individual users, or to improve the overall quality of the company's IT system. Specialists may also help to create and maintain departmental websites, and the company's external and internal websites. They should keep abreast of new developments in technology, keeping in mind the needs of the company's various departments. They should consider any opportunities that become available that may help to make the company's network and computing more effective and efficient. In addition, the specialist must keep in mind the security of the company network. It is important that they safeguard sensitive information, developing and implementing policies that will help other employees to take the necessary precautions to protect sensitive company data.
Computer Technical Support Specialist Tasks
  • Troubleshoot all information technology issues, including software, hardware, and networking.
  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

Common Career Paths for Computer Technical Support Specialist

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Computer Technical Support Specialist Job Listings

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Popular Skills for Computer Technical Support Specialist

Pay by Experience Level for Computer Technical Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

San Francisco
up arrow 54%
New York
up arrow 31%
San Diego
up arrow 27%
Dallas
up arrow 15%
Minneapolis
0%
National Average
$41,000
Houston
up arrow 2%
San Antonio
up arrow 11%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Computer Technical Support Specialist Salaries

National Average
$41,000

Skills That Affect Computer Technical Support Specialist Salaries

Microsoft SQL Server
up arrow 5%
Computer Hardware Technician
up arrow 4%
Macintosh
up arrow 4%
Internet Information Server (IIS)
up arrow 3%
Microsoft Access
up arrow 2%
Windows NT / 2000 / XP Networking
up arrow 1%
Windows Operating System General Use
0%
Microsoft Exchange
0%
Linux
0%
National Average
$41,000
Microsoft Office
up arrow 2%
UNIX
up arrow 2%
Microsoft Word
up arrow 3%
HTML
up arrow 7%

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 257 votes.

Gender

Female
20%
female alumni
 
Male
80%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
33%
5-9 years
26%
10-19 years
30%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 72%
vision benefits Vision: 57% employee benefits None: 15%
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