The average salary for a Computer Technical Support Specialist is $47,446 per year. Most people with this job move on to other positions after 20 years in this field. Experience has a moderate effect on pay for this job.
Read More
$32,912 - $70,879
(Median)
$33K
$47K
$71K
MEDIAN: $47,445
10%
50%
90%

Add this chart to your site: 640px    300px

$12.93 - $27.61
(Median)
$13
$19
$28
MEDIAN: $18.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$32,912 - $70,879  
   
Bonus
$0.00 - $5,860  
Profit Sharing
$0.00 - $5,034  
Commission
$6,040  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,398 - $66,978  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 358
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$12.93 - $27.61  
   
Overtime
$18.41 - $47.13  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$0.00 - $5,860  
   
Commission
$6,040  
Profit Sharing
$0.00 - $5,034  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,398 - $66,978  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 283

Find Out Exactly What You Should Be Paid

United States (change)

Comp Managers: Start Here »

Job Description for Computer Technical Support Specialist

A computer technical support specialist is an employee who diagnoses and troubleshoots hardware and software problems for other employees or consumers. Almost any midsized company that relies on computers will typically require tech support specialists to assist employees who operate them, so that business operations maintain peak efficiency. Companies that manufacture or sell software, computers, and/or components will also have technical support specialists. These specialists help customers with installing and operating their computers and software.

Read More...

Computer Technical Support Specialist Tasks

  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.
  • Troubleshoot all information technology issues, including software, hardware, and networking.

Common Career Paths for Computer Technical Support Specialist


Add this chart to your site:   640px 640px    300px 300px

Technical Support Specialist Job Listings

Search for more jobs:

Popular Skills for Computer Technical Support Specialist

Pay by Experience Level for Computer Technical Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $44,289

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Location:
Years in Fields/Career:
United States (change)

Experience Affects Computer Technical Support Specialist Salaries




National Average
$44,000


Skills That Affect Computer Technical Support Specialist Salaries



Microsoft Exchange
up arrow 4%

Microsoft Access
up arrow 1%

Information Technology (IT) Support
0%

National Average
$44,000

Computer Hardware Technician
up arrow 2%

Microsoft Office
up arrow 2%

Network Management / Administration
up arrow 2%

Microsoft SQL Server
up arrow 2%

Internet Information Server (IIS)
up arrow 4%

Help Desk / Desktop Support (Tier 2)
up arrow 4%




Linux
up arrow 7%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 111 votes.

Gender

Female
17 %
Male
83 %

Years of Experience

Less than 1 year
2%
1-4 years
36%
5-9 years
24%
10-19 years
27%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 73%
medical benefits
Vision: 61%
dental benefits
None: 17%
ADVERTISEMENT