The average Concierge Manager in the United States can expect to rake in roughly $47K annually. Job satisfaction for Concierge Managers is extremely high. Although close to one-fourth lack health benefits of any kind, a strong majority do enjoy medical insurance, and a majority get dental coverage, too. Concierge Managers survey participants are largely women, dominating at 67 percent. The data for this synopsis comes from respondents who took the PayScale salary survey.

$31,200 - $68,686
$31K
$47K
$69K
MEDIAN: $46,668
10%
50%
90%

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$11.72 - $24.79
$12
$15
$25
MEDIAN: $15.13
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$31,200 - $68,686  
   
Bonus
$4,000  
Commission
$9,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,120 - $64,564  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 45
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.72 - $24.79  
   
Hourly Tips
$2.46  
Overtime
$24.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$4,000  
   
Commission
$9,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,120 - $64,564  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 31

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Job Description for Concierge Manager

Concierges are hospitality workers typically found in hotels, resorts, apartment complexes, and even shopping malls. They work to provide detailed information and assistance to customers and guests and also supervise a concierge staff, either in a single location or across multiple hotels or malls within a close geographic area. They generally provide continuing education and up-to-date information to concierge teams and also hire, train, and provide performance feedback and reviews while ensuring that all concierges meet and exceed standards of service.

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Concierge Manager Tasks

  • Welcome and serve clients, answering questions and referring them to resources.
  • Support special events.
  • Create, update, analyze, and justify budget.
  • Resolve client issues and make suggestions to improve their experience.
  • Train and mentor staff.

Concierge Manager Job Listings

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Pay by Experience Level for Concierge Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Salaries for the relatively untried average out to around $38K, but survey participants with five to 10 years of experience earn a significantly higher median of $46K. For Concierge Managers, 10 to 20 years of experience on the job amounts to an average salary of $50K. Respondents who boast more than 20 years of experience can't seem to boast paychecks reflecting that extensive experience, though; veteran Concierge Managers report making only $42K on average.

Concierge Manager Reviews

Q: What is it like working as a Concierge Manager?

Concierge Manager in Las Vegas:
"Our concierge service is unique."
Pros: Getting out into the community and helping Cadillac owners learn how to use the new electronics in their new vehicles. This is a new service that no other Cadillac dealership offers. Personalized, one on one training. Findlay Cadillac is a family friendly dealership that provides the unsurpassed service and Owner satisfaction.
Cons:

Concierge Manager in Washington:
"Being Prepared."
Pros: The meeting and helping of the clients and working in a residential environment.
Cons: The pay is not good and the involvement of the client could be better in the weekly activities.

Related Job Salaries

Key Stats for Concierge Manager

Gender

Female
67 %
Male
33 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.
040
Less than 1 year
5%
1-4 years
41%
5-9 years
24%
10-19 years
25%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Concierge Manager Salaries

Experienced
up arrow 21%

Mid-Career
up arrow 10%

Late-Career
up arrow 2%

National Average
$41,000

Entry-Level
up arrow 7%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
5%
1-4 years
41%
5-9 years
24%
10-19 years
25%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 56%
vision benefits
Vision: 38%
dental benefits
None: 24%
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