Concierge Manager Salary

Commissions comprise a big part of overall income for Concierge Managers. The median take-home amount in this area is around $40K, and on average, nearly two-fifths of that final number comes from commissions. Most Concierge Managers report high levels of job satisfaction. Medical benefits are awarded to most, and a strong majority earn dental coverage. Female Concierge Managers make up most of the survey respondents at 73 percent. The data for this synopsis comes from respondents who took the PayScale salary survey.

$30,192 - $63,599
(Median)
$30K
$43K
$64K
MEDIAN: $42,981
10%
50%
90%

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$11.68 - $20.43
(Median)
$12
$15
$20
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$30,192 - $63,599  
   
Bonus
$0.00 - $11,836  
Profit Sharing
$300.00  
Commission
$15,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,008 - $62,884  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 71
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.68 - $20.43  
   
Hourly Tips
$2.53  
Overtime
$5.50 - $26.01  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $11,836  
   
Commission
$15,400  
Profit Sharing
$300.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,008 - $62,884  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 40
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Job Description for Concierge Manager

Concierges are hospitality workers typically found in hotels, resorts, apartment complexes, and even shopping malls. They work to provide detailed information and assistance to customers and guests and also supervise a concierge staff, either in a single location or across multiple hotels or malls within a close geographic area. They generally provide continuing education and up-to-date information to concierge teams and also hire, train, and provide performance feedback and reviews while ensuring that all concierges meet and exceed standards of service.

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Concierge Manager Tasks

  • Resolve client issues and make suggestions to improve their experience.
  • Train and mentor staff.
  • Create, update, analyze, and justify budget.
  • Welcome and serve clients, answering questions and referring them to resources.
  • Support special events.

Concierge Manager Job Listings

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Pay by Experience Level for Concierge Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Respondents with less than five years' experience take home $35K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $44K. Concierge Managers claiming one to two decades of experience make an estimated median of $46K. Survey participants with more than twenty years of experience only make around $42K on average, though; this group reports a lower median than the one claimed by mid-career individuals.

Concierge Manager Reviews

What is it like working as a Concierge Manager?

Concierge Manager in Las Vegas:
"Our concierge service is unique."
Pros: Getting out into the community and helping Cadillac owners learn how to use the new electronics in their new vehicles. This is a new service that no other Cadillac dealership offers. Personalized, one on one training. Findlay Cadillac is a family friendly dealership that provides the unsurpassed service and Owner satisfaction.

Concierge Manager in Washington:
"Being Prepared."
Pros: The meeting and helping of the clients and working in a residential environment.
Cons: The pay is not good and the involvement of the client could be better in the weekly activities.

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Experience Affects Concierge Manager Salaries

Experienced
up arrow 16%

Mid-Career
up arrow 11%

Late-Career
up arrow 6%

National Average
$40,000

Entry-Level
up arrow 11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 16 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
2%
1-4 years
32%
5-9 years
35%
10-19 years
23%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 71%
medical benefits
Vision: 58%
dental benefits
None: 14%
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