Concierge Manager Salary

Median pay for Concierge Managers in the United States lies in the neighborhood of $46K per year. Some workers in this field — slightly less than a third — are not awarded benefits. Medical coverage is reported by a fair number and dental plans are enjoyed by slightly more than half. It's worth noting that most people in this role find their work both fulfilling and enjoyable. Women make up the majority of Concierge Managers (67 percent) who completed the questionnaire. Respondents to the PayScale salary survey provided the data for this report.

$30,484 - $66,910
$30K
$46K
$67K
MEDIAN: $46,413
10%
50%
90%

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$11.33 - $24.69
$11
$15
$25
MEDIAN: $15.16
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$30,484 - $66,910  
   
Bonus
$4,000  
Commission
$9,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,146 - $60,402  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 46
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.33 - $24.69  
   
Hourly Tips
$2.14  
Overtime
$24.20  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$4,000  
   
Commission
$9,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,146 - $60,402  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 32

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Job Description for Concierge Manager

Concierges are hospitality workers typically found in hotels, resorts, apartment complexes, and even shopping malls. They work to provide detailed information and assistance to customers and guests and also supervise a concierge staff, either in a single location or across multiple hotels or malls within a close geographic area. They generally provide continuing education and up-to-date information to concierge teams and also hire, train, and provide performance feedback and reviews while ensuring that all concierges meet and exceed standards of service.

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Concierge Manager Tasks

  • Welcome and serve clients, answering questions and referring them to resources.
  • Support special events.
  • Create, update, analyze, and justify budget.
  • Resolve client issues and make suggestions to improve their experience.
  • Train and mentor staff.

Concierge Manager Job Listings

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Pay by Experience Level for Concierge Manager

Pay by Experience for a Concierge Manager has a positive trend. An entry-level Concierge Manager with less than 5 years of experience can expect to earn an average total compensation of $39,000 based on 39 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Concierge Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $46,000 based on 22 salaries. An experienced Concierge Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $49,000 based on 20 salaries. A Concierge Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 9 salaries.

Concierge Manager Reviews

Q: What is it like working as a Concierge Manager?

Concierge Manager in Las Vegas:
"Our concierge service is unique."
Pros: Getting out into the community and helping Cadillac owners learn how to use the new electronics in their new vehicles. This is a new service that no other Cadillac dealership offers. Personalized, one on one training. Findlay Cadillac is a family friendly dealership that provides the unsurpassed service and Owner satisfaction.
Cons:

Concierge Manager in Washington:
"Being Prepared."
Pros: The meeting and helping of the clients and working in a residential environment.
Cons: The pay is not good and the involvement of the client could be better in the weekly activities.

Related Job Salaries

Key Stats for Concierge Manager

Gender

Female
67 %
Male
33 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.
Less than 1 year
5%
1-4 years
41%
5-9 years
22%
10-19 years
26%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Concierge Manager Salaries

Experienced
▲19%

Mid-Career
▲13%

Late-Career
▲3%

National Average
$41,000

Entry-Level
▼5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
5%
1-4 years
41%
5-9 years
22%
10-19 years
26%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 54%
vision benefits
Vision: 37%
no benefits
None: 29%
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