Credit / Collections Supervisor Salary

The majority of Collections Supervisors in the United States — just under three-fifths — boast more than 10 years of experience in their profession. Salaries stretch from $34K to $68K per year, and the median is $48K per year. In the world of Collections Supervisors, overall cash earnings stretch from $34K near the bottom to $68K near the top; these packages encompass bonuses that run close to $12K and profit sharing that can (albeit rarely) exceed $9K, along with commissions approaching $20K. Location and tenure each impact pay for this group, with the former having the largest influence. Job satisfaction for Collections Supervisors is high. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Female Collections Supervisors survey participants are more prevalent than men — 67 percent of professionals. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$35,567 - $66,136
(Median)
$36K
$48K
$66K
MEDIAN: $48,330
10%
50%
90%

Add this chart to your site: 640px    300px

$11.88 - $24.70
(Median)
$12
$17
$25
MEDIAN: $17.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$35,567 - $66,136  
   
Bonus
$0.00 - $12,080  
Profit Sharing
$400.00 - $8,500  
Commission
$-0.50 - $20,067  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,679 - $68,352  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 551
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$11.88 - $24.70  
   
Overtime
$18.31 - $35.35  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $12,080  
   
Commission
$-0.50 - $20,067  
Profit Sharing
$400.00 - $8,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,679 - $68,352  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 148
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.

Read More...

Credit / Collections Supervisor Tasks

  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.
  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.

Common Career Paths for Credit / Collections Supervisor


Add this chart to your site:   640px 640px    300px 300px


Collections Supervisors sometimes assume positions such as National Credit Managers. That role pays $71K per year on average. However, Collections Supervisors typically graduate to Collections Managers or Credit Managers.

Credit / Collections Supervisor Job Listings

Search for more jobs:

Popular Skills for Credit / Collections Supervisor


Collections Supervisors report using a pretty varied skill set on the job. Most notably, skills in Financial Analysis, Credit Control, Negotiation, and Collections are correlated to pay that is above average. At the other end of the pay range are skills like Billing. Those who learned Customer Service also tend to know Negotiation and Credit Control. Most people experienced in Collections also know Credit Control and Negotiation.

Pay by Experience Level for Credit / Collections Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Collections Supervisors — those with more experience do not necessarily bring in higher earnings. Respondents with less than five years' experience take home $42K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $47K. Collections Supervisors with one to two decades of relevant experience report an average salary of approximately $50K. Veterans who have acquired more than 20 years report a median income of $55K, which is generally higher than the pay reported by other tenure groups.

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Experience Affects Credit / Collections Supervisor Salaries



National Average
$48,000



Skills That Affect Credit / Collections Supervisor Salaries



Negotiation
up arrow 2%

Collections
up arrow 1%

Accounts Receivable
up arrow 1%

National Average
$48,000

Customer Service
up arrow 2%

Billing
up arrow 12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 141 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
23%
10-19 years
36%
20 years or more
20%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 75%
vision benefits Vision: 62% employee benefits None: 14%
ADVERTISEMENT