Credit / Collections Supervisor Salary (United States)

Collections Supervisors in the United States are often veterans in their line of work, with 55 percent bringing more than 10 years of experience to the table. Salaries slide in at $47,860 per year on average but can range from $32,642 to $68,192 per year. Overall compensation packages to Collections Supervisors range from $32,642 on the low end to $68,192 on the high end; this includes bonuses that peak near $12,271 and profit sharing that approaches $8,217, with some high rollers snagging commissions as high as $20K. Experience level and the particular city each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to a solid majority, and most earn dental coverage. There are more female Collections Supervisors than male, making up 65 percent of individuals in this profession. Work is enjoyable for Collections Supervisors, who typically claim high levels of job satisfaction. This outline is based on answers to PayScale's salary survey.
Credit / Collections Supervisor Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$34,739 - $65,387
(Median)
35K
40K
48K
56K
65K
MEDIAN: $48,314
10%
25%
50%
75%
90%
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Credit / Collections Supervisor Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.16 - $23.26
(Median)
12
14
17
20
23
MEDIAN: $16.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$34,739 - $65,387  
   
Bonus
$0.00 - $12,271  
Profit Sharing
$489.36 - $8,217  
Commission
$250.00 - $20,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,642 - $68,192  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 540
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$12.16 - $23.26  
   
Overtime
$18.30 - $33.91  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $12,271  
   
Commission
$250.00 - $20,000  
Profit Sharing
$489.36 - $8,217  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,642 - $68,192  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 159
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Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.
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Credit / Collections Supervisor Tasks
  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.
  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.

Common Career Paths for Credit / Collections Supervisor

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Though not the most common occurrence, Collections Supervisors who become National Credit Managers earn an extra $23K per year. More commonly, Collections Supervisors become Credit / Collections Managers or Credit Managers.

Credit / Collections Supervisor Job Listings

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Popular Skills for Credit / Collections Supervisor

Collections Supervisors report using a pretty varied skill set on the job. Financial Analysis and Credit Control are considered valuable skills and can increase employee pay by 11 percent and 6 percent respectively. Skills that pay less than market rate include Negotiation. The majority of those who know Collections also know Credit Control and Negotiation. A tool kit that includes Customer Service also typically contains Negotiation and Credit Control.

Pay by Experience Level for Credit / Collections Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Collections Supervisors do not generally earn higher salaries from more experience in the field—in most many but not all cases, experience is not a driving force behind pay increase. Though starting salaries approximate $41K, they climb to $47K after five to 10 years. Between 10 and 20 years, pay reaches $51K. Collections Supervisors experience only minor salary growth after working for two decades, bringing in around $56K. The largest number of Collections Supervisors have one to 10 years of experience, followed by those with 10 to 20 years. Workers who have been working for more than 20 years are the least common.

Pay Difference By Location

Los Angeles
up arrow 10%
Dallas
up arrow 4%
Charlotte
up arrow 3%
Atlanta
up arrow 2%
Portland
up arrow 2%
National Average
$48,000
St. Louis
up arrow 5%
Buffalo
up arrow 21%
Larger circles over a city indicate a job is popular in that location.
For Collections Supervisors, busy Los Angeles offers a higher-than-average pay rate, 10 percent above the national average. Other big spenders include Dallas, Charlotte, Portland, and Atlanta, top-paying cities where Collections Supervisors see paychecks higher than average (+4 percent, +3 percent, +2 percent, and +2 percent). Compared to the national average, Buffalo Collections Supervisors have considerably lower salaries, 21 percent below the national average to be exact. Location appears to be a major driving force in pay for those in this profession.

Related Job Salaries

Experience Affects Credit / Collections Supervisor Salaries

National Average
$48,000

Skills That Affect Credit / Collections Supervisor Salaries

Collections
0%
National Average
$48,000
Accounts Receivable
up arrow 1%
Customer Service
up arrow 2%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 158 votes.

Gender

Female
65%
female alumni
 
Male
35%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
22%
5-9 years
22%
10-19 years
36%
20 years or more
19%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 76%
vision benefits Vision: 62% employee benefits None: 14%
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