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Credit / Collections Supervisor Salary

With just under three-fifths of Collections Supervisors in the United States reporting more than 10 years of experience, the field is heavily weighted toward experienced professionals. Average pay for Collections Supervisors is $48K per year and can range from $33K on the lower end to $69K per year near the higher end. Total cash compensation to Collections Supervisors approaches anywhere from $33K on the lower end to $69K on the higher end; in exceptional cases, this can include more than $12K from bonuses and upwards of $9K from profit sharing. Geographic location and career duration each impact pay for this group, with the former having the largest influence. Collections Supervisors survey participants are largely women, dominating at 66 percent. The majority of workers are highly satisfied with their job. Medical benefits are awarded to a large number, and a fair number earn dental coverage. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$35,098 - $65,794
(Median)
$35K
$48K
$66K
MEDIAN: $47,931
10%
50%
90%

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$11.79 - $24.64
(Median)
$12
$17
$25
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$35,098 - $65,794  
   
Bonus
$0.00 - $12,283  
Profit Sharing
$400.00 - $8,500  
Commission
$484.79 - $19,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,306 - $68,548  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 553
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$11.79 - $24.64  
   
Overtime
$18.49 - $35.00  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $12,283  
   
Commission
$484.79 - $19,933  
Profit Sharing
$400.00 - $8,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,306 - $68,548  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 149

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Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.

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Credit / Collections Supervisor Tasks

  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.
  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.

Common Career Paths for Credit / Collections Supervisor


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While not commonly seen, Collections Supervisors who transition into a National Credit Manager position may see a rise in pay. The median salary for National Credit Managers is $71K per year. Collections Supervisors moving up in their careers tend to step into positions as Collections Managers or Credit Managers. The median paychecks in those roles are $1K higher and $8K higher, respectively.

Credit / Collections Supervisor Job Listings

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Popular Skills for Credit / Collections Supervisor


Collections Supervisors report using a diverse set of skills on the job. Most notably, skills in Financial Analysis, Credit Control, Collections, and Negotiation are correlated to pay that is above average. Most people experienced in Customer Service also know Negotiation and Credit Control. Those proficient in Collections are, more often than not, also skilled in Credit Control and Negotiation.

Pay by Experience Level for Credit / Collections Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Collections Supervisors, extensive experience does not lead to significantly more money. Salaries for the relatively untried average out to around $41K, but survey participants with five to 10 years of experience earn a significantly higher median of $46K. On average, Collections Supervisors make $50K following one to two decades on the job. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $55K.

Related Job Salaries

United States (change)

Experience Affects Credit / Collections Supervisor Salaries



National Average
$48,000



Skills That Affect Credit / Collections Supervisor Salaries



Collections
up arrow 1%

Negotiation
up arrow 1%

Accounts Receivable
0%

National Average
$48,000

Customer Service
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 146 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
23%
10-19 years
36%
20 years or more
20%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 74%
vision benefits Vision: 63% employee benefits None: 15%