Credit / Collections Supervisor Salary

Collections Supervisors in the United States tend to have a good amount of experience under their belt — just under three-fifths have more than 10 years in the field. While pay runs from $34K to $69K per year, median earnings come to $49K annually. Including potential for bonuses, profit sharing and commission — peaking near $12K, $7K, and $20K, respectively — total cash payment to Collections Supervisors can bottom out near $34K or top out at around $69K. Geographic location is the biggest factor affecting pay for this group, followed by experience level. More than half of Collections Supervisors (68 percent) survey participants are women. The majority of Collections Supervisors claim high levels of job satisfaction. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to more than half. Participants in PayScale's salary questionnaire provided the particulars of this report.

$36,434 - $66,857
(Median)
$36K
$49K
$67K
MEDIAN: $48,787
10%
50%
90%

Add this chart to your site: 640px    300px

$12.78 - $23.50
(Median)
$13
$18
$23
MEDIAN: $17.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$36,434 - $66,857  
   
Bonus
$0.00 - $12,378  
Profit Sharing
$484.79 - $7,149  
Commission
$507 - $20,203  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,460 - $68,914  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 592
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.78 - $23.50  
   
Overtime
$18.89 - $35.68  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $12,378  
   
Commission
$507 - $20,203  
Profit Sharing
$484.79 - $7,149  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,460 - $68,914  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 156
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.

Read More...

Credit / Collections Supervisor Tasks

  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.
  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.

Common Career Paths for Credit / Collections Supervisor


Add this chart to your site:   640px 640px    300px 300px


For Collections Supervisors, progressing to a National Credit Manager role may result in a significant raise. On average, a National Credit Manager can earn $71K annually. Becoming a Collections Manager or a Credit Manager is often the next step for a Collections Supervisor.

Credit / Collections Supervisor Job Listings

Search for more jobs:

Popular Skills for Credit / Collections Supervisor


Survey results imply that Collections Supervisors put a diverse skill set to use. Most notably, skills in Financial Analysis, Credit Control, Negotiation, and Collections are correlated to pay that is above average. At the other end of the pay range are skills like Billing. Skill sets containing Customer Service also tend to include Negotiation and Credit Control. Most people familiar with Collections also know Credit Control and Negotiation.

Pay by Experience Level for Credit / Collections Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Collections Supervisors, experience does not seem to be a major factor in determining pay. Someone who has worked for fewer than five years earns around $43K on average. Individuals with five to 10 years of experience don't get much more, though; the average income in this group is $47K. After working for 10 to 20 years, Collections Supervisors make a median salary of $51K. Veterans who have worked for more than two decades do tend to make the most in the end; the median pay for this group is $55K.

Pay Difference by Location

National Average: $48,321

Larger city markers indicate a job is popular in that location.

San Jose offers some of the highest pay in the country for Collections Supervisors, 36 percent above the national average. Collections Supervisors can also look forward to large paychecks in cities like Houston (+24 percent), Charlotte (+12 percent), New York (+12 percent), and Los Angeles (+9 percent). With compensation 9 percent below the national average, San Antonio is not known for hefty paychecks and actually represents the lowest-paying market. Not at the bottom but still paying below the median are employers in Miami and St. Louis (9 percent lower and 7 percent lower, respectively).

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Experience Affects Credit / Collections Supervisor Salaries



National Average
$48,000



Skills That Affect Credit / Collections Supervisor Salaries



Negotiation
up arrow 2%

Collections
0%

Accounts Receivable
0%

National Average
$48,000

Customer Service
up arrow 2%

Billing
up arrow 13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 148 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
22%
10-19 years
36%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 77%
medical benefits
Vision: 63%
dental benefits
None: 13%
ADVERTISEMENT