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Credit / Collections Supervisor Salary (United States)

With a little over a half of Collections Supervisors in the United States reporting more than 10 years of experience in the field, this area is heavily weighted toward experienced professionals. Pay ranges from $33K to $69K per year and averages out to $48K per year. Individual bonuses, profit sharing and commission for Collections Supervisors — as high as $12K, $7K and $20K, respectively — each contribute to the degree of variation within overall compensation, ranging from $33K to $69K. Geography and years of experience each impact pay for this group, with the former having the largest influence. There are more female Collections Supervisors who answered the questionnaire than male, making up 64 percent. Work is enjoyable for Collections Supervisors, who typically claim high levels of job satisfaction. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to a majority. The data for this synopsis comes from respondents who took the PayScale salary survey.
Credit / Collections Supervisor Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$34,767 - $65,855
(Median)
35K
40K
48K
56K
66K
MEDIAN: $48,081
10%
25%
50%
75%
90%
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Credit / Collections Supervisor Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.81 - $23.46
(Median)
12
14
17
20
23
MEDIAN: $17.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$34,767 - $65,855  
   
Bonus
$0.00 - $12,424  
Profit Sharing
$481.77 - $7,213  
Commission
$484.79 - $19,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,094 - $68,852  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 537
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$11.81 - $23.46  
   
Overtime
$18.05 - $34.22  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $12,424  
   
Commission
$484.79 - $19,933  
Profit Sharing
$481.77 - $7,213  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,094 - $68,852  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 151
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Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.
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Credit / Collections Supervisor Tasks
  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.
  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.

Common Career Paths for Credit / Collections Supervisor

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Though some Collections Supervisors move into positions like National Credit Manager (where the average salary is $71K), this progression is not the norm. Moving from a Collections Supervisor to Collections Manager or Credit Manager is a more common career path, however.

Credit / Collections Supervisor Job Listings

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Popular Skills for Credit / Collections Supervisor

Survey results suggest that Collections Supervisors put a wide range of professional skills to use. Most notably, skills in Financial Analysis, Credit Control, Collections, and Accounts Receivable are correlated to pay that is above average. For most people, competency in Collections indicates knowledge of Credit Control and Negotiation. People who know Customer Service usually also know Negotiation and Credit Control.

Pay by Experience Level for Credit / Collections Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Collections Supervisors with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Respondents with less than five years' experience take home $41K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $47K. The average pay reported by folks with 10 to 20 years of experience is around $51K. After two decades in the workforce, the average Collections Supervisor generally earns more than ever; median pay for this group is estimated at $56K.

Pay Difference By Location

Atlanta
up arrow 12%
New York
up arrow 12%
Los Angeles
up arrow 10%
Dallas
up arrow 4%
Portland
up arrow 2%
National Average
$48,000
San Diego
up arrow 3%
Charlotte
up arrow 4%
St. Louis
up arrow 6%
San Antonio
up arrow 8%
Buffalo
up arrow 21%
Larger circles over a city indicate a job is popular in that location.
For those looking to make money, Collections Supervisors in Atlanta enjoy an exceptional pay rate, 12 percent above the national average. Collections Supervisors will also find cushy salaries in New York (+12 percent), Los Angeles (+10 percent), Dallas (+4 percent), and Portland (+2 percent). Compared to the national average, Buffalo Collections Supervisors have considerably lower salaries, 21 percent below the national average to be exact. Location appears to be a major driving force in pay for those in this profession. A couple other locations with smaller-than-average paychecks include San Antonio (8 percent lower) and St. Louis (6 percent lower).

Related Job Salaries

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Experience Affects Credit / Collections Supervisor Salaries

National Average
$48,000

Skills That Affect Credit / Collections Supervisor Salaries

Collections
0%
National Average
$48,000
Accounts Receivable
up arrow 1%
Customer Service
up arrow 3%
Negotiation
up arrow 3%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 151 votes.

Gender

Female
64%
female alumni
 
Male
36%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
23%
10-19 years
36%
20 years or more
19%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 76%
vision benefits Vision: 63% employee benefits None: 14%