Credit / Collections Supervisor Salary

With slightly less than three-fifths of Collections Supervisors in the United States reporting more than 10 years of experience, the field is heavily weighted toward experienced professionals. Average pay for Collections Supervisors is $48K per year and can range from $34K on the lower end to $68K per year near the higher end. With bonuses occasionally running north of $12K, profit sharing proceeds sometimes surpassing $9K, and a few commissions as high as $20K, total income for Collections Supervisors can range between $34K and $68K according to individual performance. Location and career duration each impact pay for this group, with the former having the largest influence. More than half of Collections Supervisors (67 percent) survey participants are women. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Most Collections Supervisors like their work and job satisfaction is high. Participants in PayScale's salary questionnaire provided the particulars of this report.

$35,674 - $66,107

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$11.88 - $24.70

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$35,674 - $66,107  
   
Bonus
$0.00 - $12,090  
Profit Sharing
$400.00 - $8,500  
Commission
$-0.50 - $20,067  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,779 - $68,300  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 553
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$11.88 - $24.70  
   
Overtime
$18.31 - $35.35  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $12,090  
   
Commission
$-0.50 - $20,067  
Profit Sharing
$400.00 - $8,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,779 - $68,300  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 148
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Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.

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Credit / Collections Supervisor Tasks

  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.
  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.

Common Career Paths for Credit / Collections Supervisor


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Though it's uncommon, some Collections Supervisors move into roles as National Credit Managers, where pay is an average $71K per year. It is quite typical for Collections Supervisors to transition into roles as Collections Managers or Credit Managers, where reported median earnings are $1K and $8K higher per year.

Credit / Collections Supervisor Job Listings

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Popular Skills for Credit / Collections Supervisor


Collections Supervisors report using a wide range of professional skills. Most notably, skills in Financial Analysis, Credit Control, Negotiation, and Collections are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Billing. Most people skilled in Collections are similarly competent in Credit Control and Negotiation. Those who learned Customer Service also tend to know Negotiation and Credit Control.

Pay by Experience Level for Credit / Collections Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Collections Supervisors, extensive experience does not lead to significantly more money. The average worker who claims fewer than five years of experience earns around $42K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $47K. Collections Supervisors claiming one to two decades of experience make an estimated median of $50K. In the end, more experience does seem to mean larger paychecks; seasoned Collections Supervisors with more than 20 years of experience earn a predictably higher median salary of $55K.

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Experience Affects Credit / Collections Supervisor Salaries



National Average
$48,000



Skills That Affect Credit / Collections Supervisor Salaries



Collections
up arrow 1%

Accounts Receivable
up arrow 1%

Negotiation
up arrow 1%

National Average
$48,000

Customer Service
up arrow 1%

Billing
up arrow 12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 139 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
23%
10-19 years
36%
20 years or more
20%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 76%
vision benefits Vision: 62% employee benefits None: 14%
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