Credit / Collections Supervisor Salary (United States)

Collections Supervisors in the United States tend to have a good amount of experience under their belt—more than half have more than 10 years in the field. While pay runs from $32,642 to $68,192 per year, typical earnings come to $47,860 annually. In the world of Collections Supervisors, total cash compensation ranges from $34,739 on the lower end to $65,387 on the higher end; this includes bonuses that peak near $12,271 and profit sharing that approaches $8,217, with some high rollers snagging commissions as high as $20K. Career duration and geography each impact pay for this group, with the former having the largest influence. In this profession, most individuals enjoy medical and dental coverage, and more than half have vision insurance, as well. Most Collections Supervisors (65 percent) are women. Most Collections Supervisors report high levels of job satisfaction. This report is based on responses to the PayScale salary survey.
Credit / Collections Supervisor Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$34,739 - $65,387
(Median)
35K
40K
48K
56K
65K
MEDIAN: $48,314
10%
25%
50%
75%
90%
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Credit / Collections Supervisor Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.16 - $23.26
(Median)
12
14
17
20
23
MEDIAN: $16.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$34,739 - $65,387  
   
Bonus
$0.00 - $12,271  
Profit Sharing
$489.36 - $8,217  
Commission
$250.00 - $20,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,642 - $68,192  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 540
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$12.16 - $23.26  
   
Overtime
$18.30 - $33.91  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $12,271  
   
Commission
$250.00 - $20,000  
Profit Sharing
$489.36 - $8,217  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,642 - $68,192  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 159
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Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.
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Credit / Collections Supervisor Tasks
  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.
  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.

Common Career Paths for Credit / Collections Supervisor

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Though not the most common occurrence, Collections Supervisors who become National Credit Managers earn an extra $23K per year. More commonly, Collections Supervisors become Credit / Collections Managers or Credit Managers.

Credit / Collections Supervisor Job Listings

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Popular Skills for Credit / Collections Supervisor

Survey results imply that Collections Supervisors put a diverse skill set to use. Financial Analysis and Credit Control are considered valuable skills and can increase employee pay by 11 percent and 6 percent respectively. Skills that are correlated to lower pay, on the other hand, include Negotiation. Those familiar with Customer Service tend to be well-versed in Negotiation and Credit Control. Most people skilled in Collections are similarly competent in Credit Control and Negotiation.

Pay by Experience Level for Credit / Collections Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Collections Supervisors with a lot of experience do not necessarily enjoy higher salaries, as pay increases are mainly incremental. New salaries start at $41K and reach $47K in five to 10 years. Those with one to two decades of experience under their belt tend to see salaries around $51K. Collections Supervisors experience only minor salary growth after working for two decades, bringing in around $56K. Collections Supervisors with one to 10 years of experience are most common in the field, followed by those with 10 to 20 years and more than 20 years. Workers who have been working for more than 20 years are hardest to find.

Pay Difference By Location

Los Angeles
up arrow 10%
Dallas
up arrow 4%
Charlotte
up arrow 3%
Atlanta
up arrow 2%
Portland
up arrow 2%
National Average
$48,000
St. Louis
up arrow 5%
Buffalo
up arrow 21%
Larger circles over a city indicate a job is popular in that location.
Collections Supervisors will find that Los Angeles offers an impressive pay rate, one which exceeds the national average by 10 percent. Collections Supervisors will also find cushy salaries in Dallas (+4 percent), Charlotte (+3 percent), Portland (+2 percent), and Atlanta (+2 percent). Collections Supervisors' salaries are heavily influenced by location—Collections Supervisors in Buffalo bring in salaries that are 21 percent lower than the national average.

Related Job Salaries

Experience Affects Credit / Collections Supervisor Salaries

National Average
$48,000

Skills That Affect Credit / Collections Supervisor Salaries

Collections
0%
National Average
$48,000
Accounts Receivable
up arrow 1%
Customer Service
up arrow 2%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 158 votes.

Gender

Female
65%
female alumni
 
Male
35%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
22%
5-9 years
22%
10-19 years
36%
20 years or more
19%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 76%
vision benefits Vision: 62% employee benefits None: 14%
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