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Credit / Collections Supervisor Salary

With slightly less than three-fifths of Collections Supervisors in the United States reporting more than 10 years of experience in the field, this area is heavily weighted toward experienced professionals. Pay ranges from $33K to $68K per year and averages out to $48K per year. In the world of Collections Supervisors, overall cash allowance can occasionally include more than $12K from bonuses and, in some exceptional cases, $9K from profit sharing, causing incomes to vary widely between $33K and $68K. Location and years of experience each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to a large number, and a fair number earn dental coverage. Job satisfaction is reported as high by the vast majority of workers. Women make up the majority of Collections Supervisors (68 percent) who completed the questionnaire. The information for this snapshot was generated by responses to the PayScale salary survey.

$35,228 - $65,760
(Median)
$35K
$48K
$66K
MEDIAN: $48,032
10%
50%
90%

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$11.86 - $24.27
(Median)
$12
$17
$24
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$35,228 - $65,760  
   
Bonus
$0.00 - $12,072  
Profit Sharing
$400.00 - $8,500  
Commission
$250.00 - $20,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,398 - $68,242  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 541
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$11.86 - $24.27  
   
Overtime
$18.49 - $35.00  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $12,072  
   
Commission
$250.00 - $20,000  
Profit Sharing
$400.00 - $8,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,398 - $68,242  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 146

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Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.

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Credit / Collections Supervisor Tasks

  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.
  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.

Common Career Paths for Credit / Collections Supervisor


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It's not very common for Collections Supervisors to move on to become National Credit Managers. Average pay for a National Credit Manager is $71K annually. Typical career progression for a Collections Supervisor involves becoming a Collections Manager or a Credit Manager, roles that pay $1K more and $8K more on average.

Credit / Collections Supervisor Job Listings

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Popular Skills for Credit / Collections Supervisor


Collections Supervisors generally report applying a varied skill set to their work. Most notably, skills in Financial Analysis, Credit Control, Collections, and Negotiation are correlated to pay that is above average. Those familiar with Customer Service tend to be well versed in Negotiation and Credit Control. Those educated in Collections tend to be well versed in Credit Control and Negotiation.

Pay by Experience Level for Credit / Collections Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Collections Supervisors, more experience in the field does not usually mean bigger paychecks. Although individuals who have less than five years' experience earn $41K on average, people with five to 10 years benefit from a notably larger average of $46K. After working for 10 to 20 years, Collections Supervisors make a median salary of $51K. Veterans who have worked for more than two decades do tend to make the most in the end; the median pay for this group is $55K.

Related Job Salaries

United States (change)

Experience Affects Credit / Collections Supervisor Salaries



National Average
$48,000



Skills That Affect Credit / Collections Supervisor Salaries



Collections
up arrow 1%

Accounts Receivable
0%

Negotiation
0%

National Average
$48,000

Customer Service
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 141 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
23%
10-19 years
36%
20 years or more
20%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 75%
vision benefits Vision: 63% employee benefits None: 14%
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