Credit / Collections Supervisor Salary

Just below three-fifths of Collections Supervisors in the United States have been in the field for more than 10 years. Pay can fall anywhere from $34K to $69K per year, but median earnings come to around $49K per year. With bonuses occasionally running north of $12K, profit sharing proceeds sometimes surpassing $7K, and a few commissions as high as $20K, total income for Collections Supervisors can range between $34K and $69K according to individual performance. Residence and experience level each impact pay for this group, with the former having the largest influence. Work is enjoyable for Collections Supervisors, who typically claim high levels of job satisfaction. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Women account for the majority of Collections Supervisors who responded to the questionnaire — 68 percent to be exact. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$36,434 - $66,857
(Median)
$36K
$49K
$67K
MEDIAN: $48,787
10%
50%
90%

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$12.78 - $23.50
(Median)
$13
$18
$23
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$36,434 - $66,857  
   
Bonus
$0.00 - $12,378  
Profit Sharing
$484.79 - $7,149  
Commission
$507 - $20,203  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,460 - $68,914  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 592
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.78 - $23.50  
   
Overtime
$18.89 - $35.68  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $12,378  
   
Commission
$507 - $20,203  
Profit Sharing
$484.79 - $7,149  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,460 - $68,914  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 156
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Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.

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Credit / Collections Supervisor Tasks

  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.
  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.

Common Career Paths for Credit / Collections Supervisor


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Collections Supervisors may progress into high-paying roles like National Credit Manager, where median compensation is $71K annually. A Collections Supervisor may also move into a role as a Collections Manager or a Credit Manager.

Credit / Collections Supervisor Job Listings

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Popular Skills for Credit / Collections Supervisor


Survey results suggest that Collections Supervisors put a wide range of professional skills to use. Most notably, skills in Financial Analysis, Credit Control, Negotiation, and Collections are correlated to pay that is above average. Skills that seem to negatively impact pay include Billing. It is often found that people who know Customer Service are also skilled in Negotiation and Credit Control. Most people familiar with Collections also know Credit Control and Negotiation.

Pay by Experience Level for Credit / Collections Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Collections Supervisors do not generally earn higher incomes from more experience in the field. During the first five years of their careers, Collections Supervisors see a median income of $43K. Survey respondents with five to 10 years of experience report an only modestly higher median of $47K. Collections Supervisors bring in $51K after working for 10 to 20 years. As Collections Supervisors reach more than two decades on the job, compensation remains commensurate with experience; the average pay in this group is $55K.

Pay Difference by Location

National Average: $48,321

Larger city markers indicate a job is popular in that location.

San Jose is home to an above-average pay rate for Collections Supervisors, 36 percent higher than the national average. Collections Supervisors will also find cushy salaries in Houston (+24 percent), Charlotte (+12 percent), New York (+12 percent), and Los Angeles (+9 percent). San Antonio ranks last in the field for pay, reporting salaries 9 percent below the national average. Below-median salaries also turn up in Miami and St. Louis (9 percent lower and 7 percent lower, respectively).

Related Job Salaries

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Experience Affects Credit / Collections Supervisor Salaries



National Average
$48,000



Skills That Affect Credit / Collections Supervisor Salaries



Negotiation
up arrow 2%

Collections
0%

Accounts Receivable
0%

National Average
$48,000

Customer Service
up arrow 2%

Billing
up arrow 13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 148 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
22%
10-19 years
36%
20 years or more
20%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 77%
medical benefits
Vision: 63%
dental benefits
None: 13%
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