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Credit / Collections Supervisor Salary (United States)

With more than half of Collections Supervisors in the United States reporting more than 10 years of experience in the field, this area is heavily weighted toward experienced professionals. Pay ranges from $33K to $68K per year and averages out to $48K per year. Cash earnings for Collections Supervisors — which occasionally include more than $12K from bonuses and more than $8K from profit sharing — stretch from around $33K to approximately $68K. Experience level and the particular city each impact pay for this group, with the former having the largest influence. The greater part report receiving medical coverage from their employers and a fair portion collect dental insurance. Women make up the majority of Collections Supervisors (65 percent). Most workers in this position report high levels of job satisfaction. This synopsis is derived from the responses of individuals who took PayScale's salary survey.
Credit / Collections Supervisor Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$34,739 - $65,387
(Median)
35K
40K
48K
56K
65K
MEDIAN: $48,314
10%
25%
50%
75%
90%
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Credit / Collections Supervisor Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.16 - $23.26
(Median)
12
14
17
20
23
MEDIAN: $16.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$34,739 - $65,387  
   
Bonus
$0.00 - $12,271  
Profit Sharing
$489.36 - $8,217  
Commission
$250.00 - $20,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,642 - $68,192  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 540
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$12.16 - $23.26  
   
Overtime
$18.30 - $33.91  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $12,271  
   
Commission
$250.00 - $20,000  
Profit Sharing
$489.36 - $8,217  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,642 - $68,192  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 159
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Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.
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Credit / Collections Supervisor Tasks
  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.
  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.

Common Career Paths for Credit / Collections Supervisor

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Though some Collections Supervisors move into positions like National Credit Manager (where the average salary is $71K), this progression is not the norm. However, it's more common for Collections Supervisors to move into roles as Collections Managers or Credit Managers.

Credit / Collections Supervisor Job Listings

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Popular Skills for Credit / Collections Supervisor

Collections Supervisors report using a wide range of professional skills. Most notably, skills in Financial Analysis, Credit Control, Collections, and Accounts Receivable are correlated to pay that is above average. At the other end of the pay range are skills like Negotiation. Most people experienced in Collections also know Credit Control and Negotiation. It is often found that people who know Customer Service are also skilled in Negotiation and Credit Control.

Pay by Experience Level for Credit / Collections Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.
For many Collections Supervisors, extensive experience does not lead to significantly more money. Although individuals who have less than five years' experience earn $41K on average, people with five to 10 years benefit from a notably larger average of $47K. Collections Supervisors with one to two decades of relevant experience report an average salary of approximately $51K. Collections Supervisors who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $56K. The majority of Collections Supervisors have only one to 10 years of practice in the field. Workers with 10 to 20 years make up the second biggest group followed by those with more than 20 years under their belt.

Pay Difference By Location

Los Angeles
up arrow 10%
Dallas
up arrow 4%
Charlotte
up arrow 3%
Atlanta
up arrow 2%
Portland
up arrow 2%
National Average
$48,000
St. Louis
up arrow 5%
Buffalo
up arrow 21%
Larger circles over a city indicate a job is popular in that location.
For Collections Supervisors, busy Los Angeles offers a higher-than-average pay rate, 10 percent above the national average. Those in search of high salaries should also consider checking out cities like Dallas, Charlotte, Portland, and Atlanta, top-paying markets where Collections Supervisors rake in more than the national norm (+4 percent, +3 percent, +2 percent, and +2 percent). Compared to the national average, Buffalo Collections Supervisors have considerably lower salaries, 21 percent below the national average to be exact. Location appears to be a major driving force in pay for those in this profession.

Related Job Salaries

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Experience Affects Credit / Collections Supervisor Salaries

National Average
$48,000

Skills That Affect Credit / Collections Supervisor Salaries

Collections
0%
National Average
$48,000
Accounts Receivable
up arrow 1%
Customer Service
up arrow 2%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 158 votes.

Gender

Female
65%
female alumni
 
Male
35%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
22%
5-9 years
22%
10-19 years
36%
20 years or more
19%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 76%
vision benefits Vision: 62% employee benefits None: 14%