Credit / Collections Supervisor Salary

Collections Supervisors in the United States tend to have a good amount of experience under their belt — just below three-fifths have more than 10 years in the field. While pay runs from $34K to $69K per year, median earnings come to $48K per year. Final cash compensation to Collections Supervisors varies from around $34K to approximately $69K; choice pay grades include potential for bonuses and profit sharing as high as $12K and $9K, respectively. Residence and career duration each impact pay for this group, with the former having the largest influence. Women account for the majority of Collections Supervisors who responded to the questionnaire — 67 percent to be exact. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. For the most part, Collections Supervisors enjoy their work and report high levels of job satisfaction. This overview is based on answers to PayScale's salary questionnaire.

$35,478 - $66,411
(Median)
$35K
$48K
$66K
MEDIAN: $48,388
10%
50%
90%

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$11.88 - $24.70
(Median)
$12
$17
$25
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$35,478 - $66,411  
   
Bonus
$0.00 - $12,080  
Profit Sharing
$400.00 - $8,500  
Commission
$250.00 - $20,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,679 - $68,636  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 551
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$11.88 - $24.70  
   
Overtime
$18.40 - $35.18  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $12,080  
   
Commission
$250.00 - $20,000  
Profit Sharing
$400.00 - $8,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,679 - $68,636  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 148
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Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.

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Credit / Collections Supervisor Tasks

  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.
  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.

Common Career Paths for Credit / Collections Supervisor


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There are some Collections Supervisors — though it's uncommon — that transition into National Credit Managers, where earnings are an average $71K annually. A more common career path for Collections Supervisors is stepping into the role of Collections Manager or Credit Manager.

Credit / Collections Supervisor Job Listings

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Popular Skills for Credit / Collections Supervisor


Collections Supervisors report using a diverse set of skills on the job. Most notably, skills in Financial Analysis, Credit Control, Negotiation, and Collections are correlated to pay that is above average. Skills that pay less than market rate include Billing. Most people skilled in Collections are similarly competent in Credit Control and Negotiation. Most people who know Customer Service also know Negotiation and Credit Control.

Pay by Experience Level for Credit / Collections Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Salaries of relatively inexperienced workers fall in the neighborhood of $42K, but folks who have racked up five to 10 years see a notably higher median of $47K. Collections Supervisors bring in $50K after working for 10 to 20 years. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $55K.

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Experience Affects Credit / Collections Supervisor Salaries



National Average
$48,000



Skills That Affect Credit / Collections Supervisor Salaries



Negotiation
up arrow 2%

Collections
up arrow 1%

Accounts Receivable
0%

National Average
$48,000

Customer Service
up arrow 1%

Billing
up arrow 12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 142 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
23%
10-19 years
36%
20 years or more
20%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 75%
vision benefits Vision: 62% employee benefits None: 14%
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