A Customer Account Manager earns an average salary of $47,388 per year. Most people with this job move on to other positions after 20 years in this career. A skill in Project Management is associated with high pay for this job.
Customer Account Manager Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$31,975 - $74,050
(Median)
32K
39K
47K
60K
74K
MEDIAN: $47,388
10%
25%
50%
75%
90%
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Customer Account Manager Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.88 - $22.16
(Median)
11
13
15
19
22
MEDIAN: $15.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Salary
$31,975 - $74,050  
   
Bonus
$0.00 - $10,186  
Profit Sharing
$4.30 - $7,757  
Commission
$0.00 - $24,811  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,517 - $77,496  
PayScale
Country: United States | Currency: USD | Updated: 17 Apr 2014 | Individuals Reporting: 1,259
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$10.88 - $22.16  
   
Overtime
$16.12 - $35.07  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $10,186  
   
Commission
$0.00 - $24,811  
Profit Sharing
$4.30 - $7,757  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,517 - $77,496  
PayScale
Country: United States | Currency: USD | Updated: 17 Apr 2014 | Individuals Reporting: 1,259
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Job Description for Customer Account Manager
Customer account managers are an integral part of customer service operations in many organizations. Because of this variety of industries that employ customer account managers, the precise duties of these professionals vary. However, generally, these managers oversee an organization's customer service operations to ensure that customers have high-quality experiences with the company, so that they continue to make purchases or use its services. These individuals may also oversee other individuals servicing client accounts, providing guidance, advice and feedback to subordinates.
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Customer Account Manager Tasks
  • Develop new business opportunities with existing clients by promoting company products and services.
  • Improve customer satisfaction by improving responsiveness and anticipating customer needs.
  • Help on-board new clients and provide customer service to assigned customer accounts.
Popular Skills for Customer Account Manager
Pay by Experience Level for Customer Account Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
San Francisco
up arrow 35%
Boston
up arrow 27%
New York
up arrow 21%
Seattle
up arrow 15%
up arrow 11%
Chicago
up arrow 10%
Cincinnati
up arrow 7%
Dallas
up arrow 6%
Minneapolis
up arrow 5%
Atlanta
up arrow 3%
Indianapolis
up arrow 2%
San Diego
up arrow 2%
National Average
$46,000
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Customer Account Manager Salaries

National Average
$46,000

Skills That Affect Customer Account Manager Salaries

Customer Relationship Management (CRM)
up arrow 1%
National Average
$46,000
Microsoft Excel
up arrow 3%
up arrow 10%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 315 votes.
Gender
Female
64%
female alumni
 
Male
36%
male alumni
Years of Experience
Less than 1 year
3%
1-4 years
33%
5-9 years
28%
10-19 years
26%
20 years or more
10%
Common Health Benefits
medical benefits Medical: 84% dental benefits Dental: 69%
vision benefits Vision: 53% employee benefits None: 15%
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