Director of Professional Services Salary
Directors of Professional Services in the United States can expect to earn a very generous salary, with average salaries (in the ballpark of $111K) surpassing six figures annually. In the world of Directors of Professional Services, overall income ranges from $69K near the bottom to $177K at the top; this can include more than $36K from bonuses and more than $15K from profit sharing in exceptional cases. Geographic location and years of experience each impact pay for this group, with the former having the largest influence. Job satisfaction is high and work is enjoyable for most Directors of Professional Services. Medical benefits are awarded to a large number, and a fair number earn dental coverage. Directors of Professional Services who participated in the survey are largely men, dominating at 63 percent. The data in this summary comes from the PayScale salary survey.
Job Description for Director of Professional Services
A director of professional services is a high-level manager who is responsible for the professional services performed by their firm. First and foremost, the director of professional services is a problem solver; the firm's services must be constantly evaluated to ensure high quality, and the director of professional services must conduct reviews to identify problems in processes or systems. Once a problem has been located, the director or professional services acts as a project manager to implement a solution. In acting as a project manager, the director of professional services works with consultants and team members to design the solution to be implemented. The director then delegates tasks related to that solution and monitors team members' progress. After the tasks are completed, individual pieces completed by team members are integrated into the solution; then, the director of professional services oversees testing and any additional changes as needed.Read More...
Aside from project management duties, the director of professional services performs several managerial tasks, such as setting schedules for team members, delegating tasks as necessary, and approving time sheets. The director of professional services also performs several human resource functions, such as acquiring new talent, training new team members, and providing ongoing guidance to existing team members.
A director of professional services generally must have previous experience in a similar role and at least a bachelor's degree in their firm's industry. They must pay strong attention to detail and be strong communicators.
Director of Professional Services Tasks
- Manage a team of project managers and consultants to oversee successful completion of information technology projects.
- Hire, develop and mentor team of consultants.
- Assist project managers and consultants with handling key clientele accounts.
Director of Professional Services Job Listings
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Popular Skills for Director of Professional Services
Survey results suggest that Directors of Professional Services use a fairly large toolkit of professional skills. Most notably, skills in Enterprise Application Integration, Strategic Project Management, Project Management, and Strategic Planning are correlated to pay that is above average. At the other end of the pay range are skills like Budget Management and Team Management. The majority of those who know Project Management also know Budget Management and Strategic Project Management.
Pay by Experience Level for Director of Professional Services
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Although individuals who have less than five years' experience earn $86K on average, people with five to 10 years benefit from a notably larger average of $111K. For Directors of Professional Services, 10 to 20 years of experience on the job amounts to an average salary of $136K. Respondents who boast more than 20 years of experience can't seem to boast paychecks reflecting that extensive experience, though; veteran Directors of Professional Services report making only $124K on average.
Pay Difference by Location
San Jose is home to an above-average pay rate for Directors of Professional Services, 34 percent higher than the national average. Directors of Professional Services will also find cushy salaries in San Francisco (+34 percent), Seattle (+31 percent), Chicago (+31 percent), and Dallas (+20 percent). Trailing the national average by 16 percent, Phoenix is the market with the smallest paychecks. Below-median salaries also turn up in San Antonio and Boston (14 percent lower and 7 percent lower, respectively).