A duty manager plays a central role in the successful daily operations of modern businesses. Typical responsibilities include basic administrative tasks such as filing and database management and more complicated duties, such as payroll administration, resolving interpersonal office conflicts, and coordinating staff schedules and holidays. An efficient duty manager enables the rest of a business's employees to complete their work successfully, ensuring that the office is well maintained and fully stocked with necessary supplies. In some cases, duty managers also act as human resource directors and handle associated responsibilities such as benefits administration, vacation and sick leave accumulation and usage, and other issues relating to employees.
Duty Manager Tasks
Maintain a physical presence, communicating with customers and representing other managers in their absence.
Troubleshoot and resolve issues and crises as they arise, reporting outcomes to upper management.
Oversee the daily general management operations of a business.