XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
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$33,225 - $84,620
Country: United States | Currency: USD | Updated: 31 May 2012 | Individuals Reporting: 87
» Which jobs, cities and industries are seeing wages recover post-recession? Track the latest compensation trends with The PayScale Index Q1 2012 results.
Provide telephone assistance to employees who are dealing with a variety of issues. Respond to crisis telephone calls. Assist member in determining eligibility and benefit coverage. Coordinate referrals for outpatient care. Update clinical notes in the care management database.