Executive Director, Account Management Salary
Commissions constitute a big slice (just under one in three on average) of overall compensation for Executive Directors of Account Management, and the median take-home for this group lies near $97K. Career length and the particular city each impact pay for this group, with the former having the largest influence. Women Executive Directors of Account Management who took the survey just slightly outnumber men. Executive Directors of Account Management largely appreciate their work and find this position highly satisfactory. Medical and dental benefits are awarded to a large number, and a fair number earn vision coverage.
Job Description for Executive Director, Account Management
An executive director of account management is responsible for maintaining client satisfaction and ensuring clients will renew their subscription to a service and/or become repeat buyers of a product. This is generally a higher-level position within an organization that involves overseeing a staff of junior account managers who are responsible for regularly communicating with clients. A typical day for an executive director of account management includes interactions with team members, calling existing clients to gauge their satisfaction with the product or service, and reporting their team's progress and issues to other managers as needed.Read More...
At least a bachelor's degree is generally required for this position, and a post-baccalaureate degree may be required or preferred. Executive directors for account management often have extensive experience in customer relationship management; they also must exhibit strong interpersonal and team management skills, since the majority of the work is conducted in teams and with clients and subordinates. Proficiency with basic computer programs and the ability to give effective presentations are needed as well. This job typically takes place in an office setting during regular business hours, although overtime and/or travel may occur depending on the company and scope of the position.
Executive Director, Account Management Tasks
- Oversee interactions with clients, develop relationships with clients, and ensure satisfaction with products and services.
- Supervise and direct account management staff.
- Develop and implement strategies for attracting new clients and retaining current clients.
- Represent the needs and interests of clients within the company.
- Communicate with clients to determine what products and services best suit their needs.
Executive Director, Account Management Job Listings
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Popular Skills for Executive Director, Account Management
Executive Directors of Account Management typically list a handful of skills they use on the job. Fortunate workers who know People Management command much higher paychecks, scoring salaries 28 percent above average. Those listing Customer Relationship Management as a skill should be prepared for drastically lower pay. Account Management and Operations Management also typically command lower compensation. The majority of those who know Account Management also know Operations Management.
Pay by Experience Level for Executive Director, Account Management
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Executive Directors of Account Management with a lot of experience tend to enjoy higher earnings. Salaries of relatively inexperienced workers fall in the neighborhood of $66K, but folks who have racked up five to 10 years see a notably higher median of $88K. Six-figure salaries surface after one to two decades on the job — experienced professionals in this group reap a six-figure median of $110K. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $130K on average.
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Key Stats for Executive Director, Account Management
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