Executive Director, Account Management Salary
Six-figure salaries are the norm for Executive Directors of Account Management in the United States, with median pay hovering around $94K per year. Geographic location and career length each impact pay for this group, with the former having the largest influence. Most people is this field find their work highly enjoyable. Women Executive Directors of Account Management who took the survey just slightly outnumber men. A large number report receiving medical and dental coverage from their employers and a fair number collect vision insurance. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
Job Description for Executive Director, Account Management
An executive director of account management is responsible for maintaining client satisfaction and ensuring clients will renew their subscription to a service and/or become repeat buyers of a product. This is generally a higher-level position within an organization that involves overseeing a staff of junior account managers who are responsible for regularly communicating with clients. A typical day for an executive director of account management includes interactions with team members, calling existing clients to gauge their satisfaction with the product or service, and reporting their team's progress and issues to other managers as needed.Read More...
At least a bachelor's degree is generally required for this position, and a post-baccalaureate degree may be required or preferred. Executive directors for account management often have extensive experience in customer relationship management; they also must exhibit strong interpersonal and team management skills, since the majority of the work is conducted in teams and with clients and subordinates. Proficiency with basic computer programs and the ability to give effective presentations are needed as well. This job typically takes place in an office setting during regular business hours, although overtime and/or travel may occur depending on the company and scope of the position.
Executive Director, Account Management Tasks
- Represent the needs and interests of clients within the company.
- Communicate with clients to determine what products and services best suit their needs.
- Develop and implement strategies for attracting new clients and retaining current clients.
- Oversee interactions with clients, develop relationships with clients, and ensure satisfaction with products and services.
- Supervise and direct account management staff.
Executive Director, Account Management Job Listings
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Popular Skills for Executive Director, Account Management
Executive Directors of Account Management report a narrow range of specific skills. Most notably, skills in People Management, Operations Management, Account Management, and Customer Relationship Management (CRM) are correlated to pay that is above average. Those listing Customer Relationship Management as a skill should be prepared for drastically lower pay. Account Management and Operations Management also typically command lower compensation. Most people who know Account Management also know Operations Management.
Pay by Experience Level for Executive Director, Account Management
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Executive Directors of Account Management who reported more years of relevant experience also reported higher earnings. Workers in their first five years can expect to earn $67K, but people who have been around for five to 10 years earn a noticeably bigger sum of $90K. Between 10 and 20 years, pay surpasses six figures; at this stage, the average professional scores around $116K. People who have worked for more than 20 years report a median income of $123K, which is barely higher than the median for folks with 10 to 20 years of experience.