Front End Supervisor Salary
The average Front End Supervisor in the United States can expect to rake in roughly $10.68 per hour. Lower pay rates hover around $8.74 per hour, and the higher rates verge on $15.85. The specific employer and experience level each impact pay for this group, with the former having the largest influence. Female Front End Supervisors make up most of the survey respondents at 73 percent. While some workers in this profession — more than two-fifths — do not have any health coverage, more than half do receive medical benefits and a little less than one-half have dental insurance. Work is enjoyable for Front End Supervisors, who typically claim high levels of job satisfaction. This snapshot results from replies to PayScale's salary survey.
Job Description for Front End Supervisor
Front end supervisors usually oversee cashiers, baggers, and other employees within the checkout area of a store to ensure that excellent customer service is provided to customers. They often administer training to employees, as well, so leadership and public speaking skills are highly beneficial in this position.Read More...
Customers should always be greeted, especially when entering the store, and front end supervisors may be responsible for resolving customers' questions and concerns. They should offer assistance whenever possible in the checkout area, and cashiering duties may occasionally be necessary. It's important to make sure that all safety precautions are observed at all times, and they may also prepare performance evaluations of employees, schedule their shifts, and assign duties. The supervisor may also answer phone calls to the store and must ensure that cashiers are operating the cash registers accurately and efficiently and performing age-verification when necessary. They may also be responsible for general housekeeping duties in the checkout area, bathroom, common areas, and employee break room, as well as preparing daily deposits and end-of-day paperwork.
Multitasking skills and the ability to work well under pressure are important in this position, and a high school diploma and years of relevant work experience are generally required. Leadership experience in a professional setting may also be necessary.
Front End Supervisor Tasks
- Ensure customers receive stellar customer service in check-out lines.
- Count the money in cash drawers at the beginning and end of each shift.
- Oversee customer returns, exchanges, and check authorizations.
- Oversee the correct and efficient operation of all cash registers.
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Popular Employer Salaries for Front End Supervisor
Known for taking on a considerable number of Front End Supervisors, The Home Depot Inc., The Kroger Company, Bed Bath & Beyond Inc, Ross Stores, Inc, and Wal-Mart Stores, Inc are leading firms in the industry. The Home Depot Inc. offers the best pay with a median salary of $31K, though salaries there don't seem that varied, bottoming out near $26K and maxing out at just $44K. Wal-Mart Stores, Inc, Bed Bath & Beyond Inc, and Ross Stores, Inc also offer top salaries for Front End Supervisors. Workers at these firms can expect to earn about $29K, $23K, and $20K, respectively.
Others at the bottom of the scale for this job include The Kroger Company at $19K, Ocean State Job Lot Inc. at $20K, and Ross Stores, Inc, where $20K is the norm.
Popular Skills for Front End Supervisor
Just a handful of professional skills are reported by Front End Supervisors who took the survey. Most notably, facility with Scheduling, Training, and People Management are correlated to pay that is significantly above average, leading to increases of 27 percent, 23 percent, and 12 percent, respectively. Most people experienced in Cash Handling also know People Management.
Pay by Experience Level for Front End Supervisor
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Respondents with less than five years' experience take home $22K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $25K. On average, Front End Supervisors make $29K following one to two decades on the job. Respondents who boast more than two decades on the job don't boast commensurate pay, unfortunately; these veterans see average earnings of only $25K.
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Key Stats for Front End Supervisor
Rated 4 out of 5
based on 39 votes.