Gas station attendants are responsible for taking money from customers making purchases from a gas station. In addition to fuel, customers may be purchasing food, toiletries, lottery tickets, and other items. Attendants may also be responsible for filling customers' gas tanks in states that do not allow self-service; in this case, they activate fuel pumps and fill fuel tanks with gasoline or diesel fuel to the amount the customer requested. Gas station attendants also clean the inside and outside of the store, including pick up trash and dispose of it properly. They frequently work outside during inclement weather, which may include rain, snow, and hot weather. They also order new stock when necessary and stock or rotate items on the shelves. The end of the shift involves calculating total payments received during the shift and tallying up total sales received.
Generally, gas station attendant positions require applicants be at least 18 years old, have a high school diploma or equivalent, and have basic math skills, although requirements may vary depending on the position and company. These individuals must also have good customer service skills, as they frequently deal with a wide variety of customers over the course of their shifts. Attendants should expect to spend most (if not all) of their shifts standing and/or sitting at a counter or pump and should be able to complete basic physical tasks such as lifting, cleaning, and stocking.
As gas stations are often open 24 hours, the attendant's hours may vary depending on the position and company; the attendant may work day, evening, and/or overnight shifts. This is an entry-level position that may include the opportunity to advance to a supervisory position at their gas station.
Gas Station Attendant Tasks
Record purchases in register.
Monitor gas dispensers and collect money for gas, oil and cigarettes purchased by customers.
Show and assist customers in dispensing gasoline.
Maintain sanitation of kiosks, dispensers, islands and other station equipment.
Observe flow of automobiles being filled with gasoline.