A healthcare manager is responsible for ensuring that a clinic’s goals align with their budget, the needs of the community, and the goals of the facility's practitioners. They do this by making business decisions and creating plans that help the facility reach those goals. Other duties performed by healthcare managers include working with medical staff leaders to plan ongoing and daily responsibilities such as department budgets, medical equipment, and supply needs, as well as following up on any issues related to overall operations. They need to be able to maintain good relationships with nurses, physicians, and other facility staff.
Another responsibility is overseeing the facility's daily operations of the facility. This includes the billing department, medical staff, non-medical staff, and any other areas.They are responsible for making decisions about budgeting, expectations of staff, and performance evaluations for all workers. The healthcare manager also acts as a spokesperson for the facility when giving information to the media. They hold press conferences and oversee the delivery press releases and social media updates to announce important news and events; they also might need to answer questions from the local or national news outlets to provide facility information or facilitate the provision of expert opinions.
Healthcare managers generally must have a bachelor's degree in business administration or a related field, as well as healthcare and/or supervisory experience.
Healthcare Manager Tasks
Formulate business strategies and coordinate day-to-day business.
Direct or conduct recruitment, hiring and training of personnel.
Manage patient information and databases, ensuring that they are accurate and available only to authorized personnel.
Plan, implement and administer programs and services in a health care facility or medical business.
Provide medical expertise in implementing reimbursement policies.