What am I worth?
Get a free salary report »
What should I pay?
Pay the right way »

Help Desk Coordinator Salary

A Help Desk Coordinator earns an average salary of $40,046 per year. Most people move on to other jobs if they have more than 20 years' experience in this career.
Read More
$30,270 - $54,637
(Median)
$30K
$40K
$55K
MEDIAN: $40,045
10%
50%
90%

Add this chart to your site: 640px    300px

$12.02 - $23.20
(Median)
$12
$18
$23
MEDIAN: $17.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$30,270 - $54,637  
   
Bonus
$0.00 - $2,782  
Profit Sharing
$650 - $3,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,444 - $53,186  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 152
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$12.02 - $23.20  
   
Overtime
$17.54 - $36.19  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $2,782  
   
Profit Sharing
$650 - $3,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,444 - $53,186  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 124

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Help Desk Coordinator

Help desk coordinators are responsible for overseeing help desk staff members who are tasked with assisting customers remotely, by e-mail or phone, or in-person. Help desk coordinators usually have basic management duties, such as hiring, scheduling, and providing employee evaluations and feedback. They also perform periodic checks of hardware and software to ensure that they are functioning properly.

Read More...

Help Desk Coordinator Tasks

  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
  • Respond to technical issues as they arise.
  • Provide continuous status information to ensure customer satisfaction.
  • Initiate customer contact, escalate to appropriate parties and resolve incidents.

Computer Help Desk Representative Job Listings

Search for more jobs:

Popular Skills for Help Desk Coordinator

Related Job Salaries

United States (change)

Experience Affects Help Desk Coordinator Salaries



National Average
$39,000


Skills That Affect Help Desk Coordinator Salaries

Help Desk / Desktop Support (Tier 2)
up arrow 4%

Windows Operating System General Use
up arrow 2%

A+
up arrow 2%

National Average
$39,000

Help Desk / Desktop Support (Tier 1)
up arrow 1%

Windows NT / 2000 / XP Networking
up arrow 1%

Help Desk / Desktop Support
up arrow 3%

Microsoft Office
up arrow 3%

Microsoft Excel
up arrow 7%

Microsoft Word
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 62 votes.

Gender

Female
33 %
Male
67 %

Years of Experience

Less than 1 year
4%
1-4 years
45%
5-9 years
29%
10-19 years
18%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 87% dental benefits Dental: 78%
vision benefits Vision: 58% employee benefits None: 11%
ADVERTISEMENT