Receptionist Salary (United States)

A Receptionist earns an average wage of $11.82 per hour. Most people with this job move on to other positions after 20 years in this field. For the first five to ten years in this position, wages increase somewhat, but any additional experience does not have a big effect on pay.
Receptionist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$20,329 - $40,395
(Median)
20K
25K
30K
35K
40K
MEDIAN: $29,848
10%
25%
50%
75%
90%
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Receptionist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.91 - $15.76
(Median)
8
12
14
16
MEDIAN: $11.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$20,329 - $40,395  
   
Bonus
$0.00 - $1,241  
Profit Sharing
$99.33 - $3,133  
Commission
$25.00 - $4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,845 - $35,692  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 1,979
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.91 - $15.76  
   
Hourly Tips
$0.00 - $1.69  
Overtime
$7.74 - $24.11  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,241  
   
Commission
$25.00 - $4,000  
Profit Sharing
$99.33 - $3,133  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,845 - $35,692  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 8,617
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Job Description for Receptionist

A receptionist is the front line of contact with the public in an office setting. The job primarily involves greeting visitors and answering inquiries for the general public and customers. A receptionist also keeps a log of visitors and announces them to employees as necessary for appointments or other meetings. A receptionist will be able to operate a telephone switchboard in order to answer calls, screen calls, route calls, and relay messages. The job also includes administrative support tasks such as typing, proofreading, making calculations, preparing and processing outgoing mail, sorting and distributing incoming mail, and receiving deliveries at the front desk. A receptionist should be familiar with the basic use of office equipment such as computers (for email, internet orders, and word processors), fax machines, printers, scanners, copiers, and postage meters. A good candidate for this position will have a cheerful and professional demeanor, will speak English clearly in person and on the phone, and will function well in a fast-paced work environment. Previous experience as a receptionist, administrative assistant, or secretary would be ideal, but experience in customer service or retail will also be useful in preparing to become a receptionist, as those fields of work rely heavily on an ability to deal pleasantly with the public. No college degree is required, but a high school diploma or GED is typically preferred or even required. Office hours are usually Monday through Friday, from eight or nine in the morning until early evening (anywhere between four to six), and overtime is not often a factor when working as a receptionist.
Receptionist Tasks
  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

Common Career Paths for Receptionist

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Receptionist Job Listings

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Popular Employer Salaries for Receptionist

Popular Skills for Receptionist

Pay by Experience Level for Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

up arrow 27%
up arrow 14%
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up arrow 11%
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National Average
$25,000
up arrow 2%
Larger circles over a city indicate a job is popular in that location.

Receptionist Reviews

What is it like working as a Receptionist?
Receptionist in Farmington Hills:
"Corporate Culture, Stress Level, Great Management."
Pros: I like the people I work with. I love the office administrator she is very unique and understanding. I love the professionalism the firm has. I love that I'm given the chance to figure things out on my own, that I'm not degraded for making any mistakes, that I'm treated like an adult. I love the atmosphere. I like that I'm gaining experience in administrative work, that they are willing to train me.
Cons: I'm bored with a lot of the work that I do. It's repetitive. The switchboard can be overwhelming. The owner of the firm is extremely particular. It is hard dealing with 59 different personalities on a daily basis, not including clients who come in. I can't leave my desk when I need to even if just to use the restroom.
Receptionist in Mountain Home:
"Best Job Ever."
Pros: Learning new skin care products and services. Sharing information with clients and demonstrating how to pallet products.
Cons: Janitorial work.
Receptionist in Toronto:
Pros: Variety of work.
Cons: As receptionist, it is most frustrating that 80% of calls transferred only go to voice mail. Most calls bounce back to reception to deal with.
Receptionist in Milwaukee:
"Receptionist."
Pros: The work environment is laid back, they do pay you for holiday pay once you have been part of the company for 1 year.
Cons: The patients that you have to deal with daily are very rude, ill-mannered, impolite, and disrespectful.
Receptionist in Omaha:
Pros: Advocating for the welfare of patients.
Cons: Responsible for non receptionist tasks without proper compensation.

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Experience Affects Receptionist Salaries

National Average
$25,000

Skills That Affect Receptionist Salaries

Office Administration
up arrow 4%
Accounts Receivable
up arrow 2%
Microsoft Office
up arrow 1%
Microsoft Excel
up arrow 1%
Insurance
up arrow 1%
Phone Support
0%
Data Entry
0%
Customer Relations
0%
Scheduling
0%
Microsoft Word
0%
Organizing
0%
Billing
0%
National Average
$25,000
Customer Service
up arrow 1%
Typing
up arrow 1%
Filing
up arrow 3%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 2186 votes.

Gender

Female
97%
female alumni
 
Male
3%
male alumni

Years of Experience

Less than 1 year
5%
1-4 years
43%
5-9 years
24%
10-19 years
19%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 54% dental benefits Dental: 41%
vision benefits Vision: 30% employee benefits None: 42%