Help Desk Specialist Salary

Updated: 1 Jun 2012

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National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$20K	$40K	$60K
Salary	$29,066 - $57,349
Bonus	$0.00 - $4,841
Profit Sharing	$710 - $8,877
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$26,975 - $54,847
Country: United States \| Currency: USD \| Updated: 1 Jun 2012 \| Individuals Reporting: 670

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Job Listings for Help Desk Specialist Jobs

Posted	Job Title	Company	Job Location
Jan 19	Help Desk Support Specialist	Eclaro	White Plains, New York
	Minimum 2 years prior demonstrated experience Minimum - Associate degree in Information Systems Working knowledge of DNS, Internet Infrastructure, and IP... Indeed
Nov 01	Help Desk Specialist with Security Clearance	McClendon	Chantilly, Virginia
	Requirements: Looking for customer oriented Help Desk Specialists to staff very large IT infrastructure... and prefer 2 years in a Help Desk or desktop support... Indeed
Jan 21	Help Desk Specialist with Secret Clearance for Maxwell AFB AL	CACI International	Montgomery, Alabama
	for candidates with Level 2 Help Desk experience Must... Alabama Duties and Responsibilities As a Help Desk Specialist you will employ both verbal and written... Indeed
Jan 24	Help Desk Specialist	NCI, Inc	Oak Ridge, Tennessee
	Help Desk Technical Support SpecialistNCI: As the Help Desk Specialist, this position provides direct, on-site customer services support to an IT Contract. You... Indeed

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Companies and Industries for Help Desk Specialist Salaries

Popular Employers

Salary Range


Commonwealth Financial Network	Not enough data
NCI Information Systems, Inc.,	Not enough data
Acxiom Corporation	Not enough data
Love's Travel Stops and Country Stores.	Not enough data
The Boldt Company	Not enough data

Popular Industries

Salary Range


Information Technology (IT) Services	$27,925 - $58,107
Financial Services	$28,459 - $57,906
Government Contractor	$30,513 - $63,826
Education, College/University	$27,709 - $55,120
Banking	$28,000 - $56,696

Key Statistics for Help Desk Specialist Salaries and Jobs

Gender

	Female 21%			Male 79%
Salary:	$32,829 - $48,092			$32,861 - $46,329

Years of Experience

Less than 1 year

1-4 years

46%

5-9 years

27%

10-19 years

20%

20 years or more

Top Degrees

Salary Range


Bachelor's Degree	$28,563 - $55,421
Associate's Degree	$26,890 - $51,370
Bachelor of Science (BS / BSc), Computer Science (CS)	$24,974 - $56,000
Bachelor of Science (BS / BSc), Computer Information Systems (CIS)	$26,308 - $43,100
Associate of Applied Science (AAS), Information Technology (IT)	$29,032 - $34,183

See more degrees

Most Common Health Benefits

	Medical: 81%		Dental: 71%
	Vision: 55%		None: 17%

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Career Path for Help Desk Specialist Jobs

Common Past Jobs

Common Future Jobs

Help Desk Specialist

Salary Range

$26,975 - $54,847

	Help Desk Technician $24,628 - $50,388
	Customer Service Representative (CSR) $19,436 - $41,707
	Computer / Network Support Technician $24,379 - $56,318

Common Past Jobs

Common Future Jobs

Help Desk Specialist

Salary Range

$26,975 - $54,847

	Network Administrator, IT $31,252 - $68,802
	Systems Administrator $35,523 - $76,208
	Information Technology (IT) Manager $42,476 - $120,392

Use GigZig to view more salary ranges for common past and future jobs

Salary Map for Help Desk Specialist Jobs

Highest Salaries By City for Help Desk Specialist Jobs

Top Cities by Popularity for Help Desk Specialist Jobs

Help Desk Specialist Job Description

People with the job title Help Desk Specialist typically fall into one of the following PayScale standard occupations.

Help Desk Specialists

Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

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Help Desk Specialist Jobs

Don't ever let on about anxiety or anguish

Help Desk Specialist - (City withheld for privacy), Pennsylvania, United States

If you suffer from social anxiety, don't make a big deal about it. It cost me my job because I was in such fear of being fired, I got fired. I made stupid mistakes. Don't ever let someone get to you, it will ruin you. Happened to me twice now.

Posted in I Was Fired on 19 Jun 2007