Home appliance repairers perform a number of repair-related tasks at clients' homes. These may include conducting troubleshooting, repairing malfunctioning appliances and consulting on ways to avoid potential breakdowns. Appliances vary in size and operation, which typically means a repairer specializes in a certain type or size of appliance. Troubleshooting tasks performed by home appliance repairers include performing visual inspections, identifying leaks and unwanted vibrations, conducting noise checks and noticing disconnected parts. Difficult-to-diagnose problems may require consulting manuals and using specialized tools.
Home appliance repairers' work environment and schedule vary depending on their employer and position. Repairers may work alone or as part of a team working on-site and/or in a repair shop. Their hours vary depending on their company's hours of operation and the position's designated shift. Often, home appliance repairers must drive to clients' homes to perform repairs.
A high school diploma or equivalent is generally required for home appliance repairer positions. Generally, small appliance repairers receive most of their education through informal on-the job-training; individuals working with larger appliances typically attend trade schools. Alternative education options include community college programs and classes provided from manufacturers themselves.
Home Appliance Repairer Tasks
Meet key performance metrics and/or productivity goals as defined by the business.
Demonstrate a sense of urgency to meet customer time commitments.
Provide knowledgeable and courteous repair service.
Work to ensure fast, flexible and expert service to every customer.
Continuously look for methods to improve business performance and enhance the customer experience.