Becoming an import/export agent requires very little specialized education and instead relies on individual competence. To work as an import/export agent, you generally are only required to hold a high school diploma at the very least. The primary function of an import/export agent is to organize and schedule shipments of goods. They need to know what is coming in and what is going out of a given location which requires extensive documentation. In addition to this, goods must be meticulously examined to ensure that they comply with all legal standards and requirements. Tracking shipments and ensuring their documentation is up to date and complete is an every day task for import/export agents.
Import/export agents need to coordinate the daily import and export of goods while ensuring that they have been properly reviewed and documented. In order for goods to be moved they must have all proper documentation and certification as well as meet all federal and local regulations. It is the import/export agent's duty to check these things. To do this, shipping schedules must be established and communicated with customers, deliverers and ports to verify that every step of the process is going smoothly. Loading, departure and arrival times are the major areas of concern for an import/export agent. Import/export agents need to know when delays, damages, and other problems occur and report them to all relevant parties so that they can be resolved in a satisfactory manner. As such, communication skills are vital for this part of the job.
Import/Export Agent Tasks
- Ensure all regulations, certificates, and documentation needs are met, as well as tracking all shipments.
- Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures, and arrivals.
- Coordinate day-to-day import and export of products, including reviewing orders and documents.
- Track and communicate all delays, damages, and other problems, working to resolve customer problems.