Internal Support Manager, IT Salary (United States)

An Internal Support Manager, IT earns an average salary of $68,690 per year. A skill in Project Management is associated with high pay for this job.
Internal Support Manager, IT Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$44,730 - $109,291
(Median)
45K
55K
69K
90K
110K
MEDIAN: $68,690
10%
25%
50%
75%
90%
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Internal Support Manager, IT Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$14.59 - $37.75
(Median)
15
20
25
38
MEDIAN: $20
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$44,730 - $109,291  
   
Bonus
$200.67 - $15,152  
Profit Sharing
$-0.50 - $14,094  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$41,634 - $115,096  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 195
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$14.59 - $37.75  
   
Overtime
$19.06 - $48.49  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$200.67 - $15,152  
   
Profit Sharing
$-0.50 - $14,094  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$41,634 - $115,096  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 28
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Job Description for Internal Support Manager, IT

Information technology (IT) internal support managers are responsible for identifying potential or current issues for customers related to help and support, as well as developing and implementing solutions to these issues. These managers lead a team of IT professionals to efficiently solve issues and maintain exceptional quality in customer support. They must possess excellent written and verbal communication skills to effectively deliver information to senior management and relay information from senior management to their team.
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Internal Support Manager, IT Tasks
  • Ensure networks and communications are secure, install software to protect data, and coordinate data backup plans.
  • Supervise and manage the daily work of the internal support team.
  • Assist with developing and implementing projects to install or upgrade IT systems.
  • Plan, schedule, and carry out projects to maintain communications networks and infrastructure.
  • Act as a technical consultant, and help employees understand and fully utilize available technology to resolve problems.

Internal Support Manager, IT Job Listings

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Pay by Experience Level for Internal Support Manager, IT

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Internal Support Manager, IT Salaries

Experienced
up arrow 17%
Late-Career
up arrow 16%
National Average
$67,000
Mid-Career
up arrow 2%
Entry-Level
up arrow 19%

Skills That Affect Internal Support Manager, IT Salaries

Project Management
up arrow 45%
National Average
$67,000
Network Management / Administration
up arrow 23%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 57 votes.

Gender

Female
18%
female alumni
 
Male
82%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
15%
5-9 years
25%
10-19 years
41%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 78%
vision benefits Vision: 66% employee benefits None: 9%