Medical social workers are in charge of completing administrative medical tasks while providing excellent client interactions. They are responsible for interviewing patients and relatives to form a better medical history. They perform the initial contact and complete a background screening before further testing. They document each client visit and report their progress to other medical professionals.
Most of the time, medical social workers provide effective emotional, financial, and medical advice when required. One of their main responsibilities is to appropriately refer clients to qualified specialist and other professionals on a regular basis. They also arrange transportation options for patients to and from appointments. Medical social workers are facilitators in support group, provide counseling advice, and help integrate skills into everyday life. They administer new programs, and attend staff meetings They must respect patient confidentiality by following local, state, and federal mandates. Medical social workers regularly promote health care initiatives and monitor participation, as well as share vital information with other social workers to improve service reliability. They provide crucial information to clients, carefully explain alternatives in treatment, and answer technical questions when possible. They also act as a liaison between medical staff and patients.
Medical social workers should be proficient with the use of basic computer and email software, and they should possess strong interpersonal skills. A bachelor's degree in social work, counseling, or a related field is necessary for this position; a master's degree may be required. Previous experience in a similar position can be helpful.
Medical Social Worker Tasks
- Gather relevant information pertaining to case issues.
- Facilitate education, support groups and referrals.
- Maintain caseload, documentation and reevaluate patients at appropriate intervals.
- Assess and treat patients and their families in understanding and coping with emotional and social problems.
- Provide advocacy and resource services for the patient.