Meeting/convention services managers are in charge of ensuring that attendees have an exceptional experience during meetings and conventions. They are responsible for communicating with planners regarding specific details and arrangements, as well as checking function books to make sure proper space and time has been allocated and arranged. These managers also conduct site inspections to check accommodations, meet with clients to cultivate business relationships, and recommend external services depending on the requirements for the event. They conduct meetings with clients prior to the event to finalize details and with meeting planners after the event to review bill terms and evaluate service.
Meeting / Convention Services Manager Tasks
Work with copywriters, graphic designers and webmasters to create print and Web communications used before, during and after the conference.
Work with caterers, venues and other vendors to negotiate contracts and determine conference cost.
Handle meeting logistics including travel for attendees, meeting setup, entertainment, and catering.
Arrange supplies and equipment for speakers, vendors and workshop leaders for the day of the event.