Office Clerk, General Salary

Earnings for General Office Clerks in the United States come in at around $12.03 per hour on average. Earnings generally vary between $8.99 per hour and $16.53. Geography is the main element affecting pay for this group — tenure and the particular employer are driving factors as well. More than a third of professionals in this line of work do not receive benefits; however, a majority report medical coverage and more than two-fifths claim dental coverage as well. There are far more female General Office Clerks who answered the questionnaire than men, making up 83 percent. The majority of General Office Clerks claim high levels of job satisfaction. This report is based on responses to the PayScale salary survey.
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$19,791 - $41,500
(Median)
$20K
$29K
$42K
MEDIAN: $29,161
10%
50%
90%

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$8.99 - $16.53
(Median)
$9
$12
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$19,791 - $41,500  
   
Bonus
$0.00 - $1,093  
Profit Sharing
$6.30 - $3,394  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,029 - $37,370  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 625
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.99 - $16.53  
   
Hourly Tips
$0.75  
Overtime
$10.23 - $25.77  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,093  
   
Profit Sharing
$6.30 - $3,394  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,029 - $37,370  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 2,352
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Job Description for Office Clerk, General

General office clerks are responsible for a variety of duties in an office setting, which can include answering phone calls, filing documents, and conducting data entry. Tasks can involve a certain level of both physical and mental stamina; general office clerks may be required to be on their feet or sitting in place for long hours. Performing many tasks at once or on deadline also is common. As a result, communication skills, organization, and multitasking are beneficial for general office clerks. General office clerks are present in many different environments, such as schools, hospitals, and government offices. Their work area may be adjacent to a supervisor's office or at the front end of a business. Depending on the size of the organization or institution, general office clerks may be expected to work alone or as part of a group. Supervision may be done directly by a business owner or under a team manager. General office clerks work in either a part- or full-time capacity, so hours vary across different settings.

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Office Clerk, General Tasks

  • Open, sort and route incoming mail, answer correspondence and prepare outgoing mail.
  • Complete and mail bills, contracts, policies, invoices and checks.
  • Compile, copy, sort, and file records of office activities.
  • Answer phones, direct calls and take messages.
  • Operate office machines; photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

Common Career Paths for Office Clerk, General


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General Office Clerks do not often transition into Registered Nurse roles. The role averages $55K per year. A common career progression for a General Office Clerk is to become an Administrative Assistant or an Office Manager. Compared to General Office Clerks, the first group earns $5K more on average, and the second group earns $12K more.

Office Clerk, General Job Listings

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Popular Employer Salaries for Office Clerk, General


Popular Skills for Office Clerk, General


Survey results imply that General Office Clerks deploy a substantial tool kit of skills at work. Most notably, skills in Bookkeeping, Microsoft Excel, Office Administration, and Accounts Payable are correlated to pay that is above average. At the other end of the pay range are skills like Customer Relations, Phone Support, and Accounting. Most people familiar with Customer Service also know Filing and Typing.

Pay by Experience Level for Office Clerk, General

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. The average beginner in this position makes around $25K, but folks who have been around for five to 10 years see a markedly higher median salary of $27K. The average pay reported by folks with 10 to 20 years of experience is around $28K. Veterans who have acquired more than 20 years report a median income of $30K, which is generally higher than the pay reported by other tenure groups.

Pay Difference by Location

National Average: $25,778

Larger city markers indicate a job is popular in that location.

With a pay rate for General Office Clerks that is 33 percent greater than the national average, San Francisco offers a comfortable salary for those in this profession. General Office Clerks will also find cushy salaries in Washington (+29 percent), Chicago (+17 percent), Dallas (+14 percent), and Los Angeles (+14 percent). Cleveland ranks last in the field for pay, reporting salaries 13 percent below the national average. Employers in Miami and St. Louis also lean toward paying below-median salaries (12 percent lower and 3 percent lower, respectively).

Office Clerk, General Reviews

What is it like working as an Office Clerk, General?

Office Clerk, General in Lewisville:
"Wonderful Experience."
Pros: I like that I able to be a little more independent with what needs to be done. I have my own office and do whatever I need to do. The environment and the people that I work with are amazing. We are a team.
Cons: The frustration that the customers get when they come into the office with a complaint about their water bill. I also, don't like how people underestimate me and think that I am not capable enough to help them just because of my age.

Office Clerk, General in Murray:
"Office Conditions."
Pros: I love the people I work with. I'm confident about the work I do, and enjoy it.
Cons: The uncertainty of every election year when a new sheriff may come in and possibly replace me.

Office Clerk, General in Kennesaw:
"Create Efficiency And Organization"
Pros: I enjoy keeping my department in order and managing individual projects to make sure we stay on goal and be as efficient as possible.
Cons: I do not like people pushing off their work on to me. I also make less than anyone in the department despite my seniority.

Office Clerk, General in Ronkonkoma:
"Work Routine."
Pros: What I like about the job is that it is fairly simple to do and not much experience is needed to do it. If you can operate a computer then you can do the job after being guided a little.
Cons: What I like least is that it is a routine job without much variety in it. All you have to do is observe videos and file tickets. It gets repetitive after awhile but it is something that you just have to accept. In the end you are getting paid for something relatively easy to do.

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Experience Affects Office Clerk, General Salaries




National Average
$26,000


Skills That Affect Office Clerk, General Salaries

Bookkeeping
up arrow 17%

Office Administration
up arrow 2%

Microsoft Excel
up arrow 2%

Accounts Payable
up arrow 2%

Microsoft Office
up arrow 1%

Microsoft Word
up arrow 1%

Accounts Receivable
up arrow 1%

Data Entry
0%

National Average
$26,000

Customer Service
up arrow 1%

Filing
up arrow 1%

Typing
up arrow 1%

Cash Handling
up arrow 2%

Accounting
up arrow 4%

Phone Support
up arrow 5%

Customer Relations
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 504 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
7%
1-4 years
41%
5-9 years
21%
10-19 years
20%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 59%
dental benefits
Dental: 45%
medical benefits
Vision: 36%
dental benefits
None: 38%
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