Office Clerk, General Salary

Average General Office Clerks in the United States make around $11.91 per hour. The bottom of the pay range sits near $8.81 per hour, and the top verges on $16.38. Residence is the biggest factor affecting pay for this group, followed by years of experience. Most workers in this position report high levels of job satisfaction. There are far more female General Office Clerks who answered the questionnaire than men, making up 83 percent. While over a third report receiving no health benefits, the greater part do receive medical coverage, and just under one-half have dental, as well. This overview is based on answers to PayScale's salary questionnaire.
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$19,913 - $41,151
(Median)
$20K
$29K
$41K
MEDIAN: $29,144
10%
50%
90%

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$8.81 - $16.38
(Median)
$8
$12
$16
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$19,913 - $41,151  
   
Bonus
$0.00 - $1,047  
Profit Sharing
$250.00 - $3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,759 - $36,974  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 628
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.81 - $16.38  
   
Overtime
$10.25 - $25.72  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,047  
   
Profit Sharing
$250.00 - $3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,759 - $36,974  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 2,224

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Job Description for Office Clerk, General

General office clerks are responsible for a variety of duties in an office setting, which can include answering phone calls, filing documents, and conducting data entry. Tasks can involve a certain level of both physical and mental stamina; general office clerks may be required to be on their feet or sitting in place for long hours. Performing many tasks at once or on deadline also is common. As a result, communication skills, organization, and multitasking are beneficial for general office clerks. General office clerks are present in many different environments, such as schools, hospitals, and government offices. Their work area may be adjacent to a supervisor's office or at the front end of a business. Depending on the size of the organization or institution, general office clerks may be expected to work alone or as part of a group. Supervision may be done directly by a business owner or under a team manager. General office clerks work in either a part- or full-time capacity, so hours vary across different settings.

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Office Clerk, General Tasks

  • Open, sort and route incoming mail, answer correspondence and prepare outgoing mail.
  • Complete and mail bills, contracts, policies, invoices and checks.
  • Compile, copy, sort, and file records of office activities.
  • Answer phones, direct calls and take messages.
  • Operate office machines; photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

Office Clerk, General Job Listings

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Popular Skills for Office Clerk, General


Survey takers working as General Office Clerks report using a large range of professional skills. Most notably, skills in Phone Support, Bookkeeping, Office Management, and Accounts Payable are correlated to pay that is above average, with boosts between 7 percent and 19 percent. Skills that seem to negatively impact pay include Customer Relations and Accounting. Most people familiar with Customer Service also know Filing and Typing.

Pay by Experience Level for Office Clerk, General

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. Salaries for the relatively untried average out to around $24K, but survey participants with five to 10 years of experience earn a significantly higher median of $27K. General Office Clerks who work for 10 to 20 years in their occupation tend to earn about $28K. Ultimately, more time spent in the workforce does seem to translate to bigger paychecks; seasoned veterans with more than 20 years of experience report a median income of $29K.

Pay Difference by Location


With a pay rate for General Office Clerks that is 38 percent greater than the national average, San Francisco offers a comfortable salary for those in this profession. General Office Clerks can also look forward to large paychecks in cities like Washington (+31 percent), Dallas (+16 percent), Los Angeles (+13 percent), and New York (+8 percent). In Miami, salaries are 16 percent below the national average and represent the lowest-paying market. Two other places where employers offer below-median salaries are Cleveland (10 percent less) and St. Louis (2 percent less).

Office Clerk, General Reviews

What is it like working as an Office Clerk, General?

Office Clerk, General in Murray:
"Office Conditions."
Pros: I love the people I work with. I'm confident about the work I do, and enjoy it.
Cons: The uncertainty of every election year when a new sheriff may come in and possibly replace me.

Office Clerk, General in Kennesaw:
"Create Efficiency And Organization"
Pros: I enjoy keeping my department in order and managing individual projects to make sure we stay on goal and be as efficient as possible.
Cons: I do not like people pushing off their work on to me. I also make less than anyone in the department despite my seniority.

Office Clerk, General in Ronkonkoma:
"Work Routine."
Pros: What I like about the job is that it is fairly simple to do and not much experience is needed to do it. If you can operate a computer then you can do the job after being guided a little.
Cons: What I like least is that it is a routine job without much variety in it. All you have to do is observe videos and file tickets. It gets repetitive after awhile but it is something that you just have to accept. In the end you are getting paid for something relatively easy to do.

Related Job Salaries

United States (change)

Experience Affects Office Clerk, General Salaries




National Average
$26,000


Skills That Affect Office Clerk, General Salaries

Phone Support
up arrow 19%

Bookkeeping
up arrow 17%

Office Management
up arrow 7%

Accounts Payable
up arrow 2%

Office Administration
up arrow 1%

Microsoft Office
up arrow 1%

Microsoft Excel
up arrow 1%

Accounts Receivable
up arrow 1%

Data Entry
0%

Microsoft Word
0%

National Average
$26,000

Customer Service
up arrow 1%

Filing
up arrow 1%

Typing
up arrow 1%

Accounting
up arrow 3%

Customer Relations
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 527 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
6%
1-4 years
40%
5-9 years
22%
10-19 years
20%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 60% dental benefits Dental: 46%
vision benefits Vision: 37% employee benefits None: 37%