Office Clerk, General Salary

General Office Clerks in the United States take home approximately $11.98 per hour on average. Pay generally varies between $8.85 per hour and $16.46. Location and tenure each impact pay for this group, with the former having the largest influence. Women account for the majority of General Office Clerks who took the survey — 84 percent to be exact. Job satisfaction is high and work is enjoyable for most General Office Clerks. More than a third of professionals in this line of work do not receive benefits; however, the larger part report medical coverage and slightly less than half claim dental coverage as well. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$19,814 - $40,807

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$8.85 - $16.46

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$19,814 - $40,807  
   
Bonus
$0.00 - $1,038  
Profit Sharing
$206.08 - $3,394  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,785 - $37,053  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 610
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.85 - $16.46  
   
Overtime
$10.16 - $25.65  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,038  
   
Profit Sharing
$206.08 - $3,394  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,785 - $37,053  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 2,233
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Job Description for Office Clerk, General

General office clerks are responsible for a variety of duties in an office setting, which can include answering phone calls, filing documents, and conducting data entry. Tasks can involve a certain level of both physical and mental stamina; general office clerks may be required to be on their feet or sitting in place for long hours. Performing many tasks at once or on deadline also is common. As a result, communication skills, organization, and multitasking are beneficial for general office clerks. General office clerks are present in many different environments, such as schools, hospitals, and government offices. Their work area may be adjacent to a supervisor's office or at the front end of a business. Depending on the size of the organization or institution, general office clerks may be expected to work alone or as part of a group. Supervision may be done directly by a business owner or under a team manager. General office clerks work in either a part- or full-time capacity, so hours vary across different settings.

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Office Clerk, General Tasks

  • Open, sort and route incoming mail, answer correspondence and prepare outgoing mail.
  • Complete and mail bills, contracts, policies, invoices and checks.
  • Compile, copy, sort, and file records of office activities.
  • Answer phones, direct calls and take messages.
  • Operate office machines; photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

Common Career Paths for Office Clerk, General


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While General Office Clerks do not often become Registered Nurses, the job pays $55K per year on average. General Office Clerks typically move into roles as Administrative Assistants or Office Managers, and those positions pay $5K more and $12K more, respectively.

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Popular Skills for Office Clerk, General


Survey respondents exploit a significant toolbox of skills in their work. Most notably, skills in Bookkeeping, Accounts Payable, Office Administration, and Microsoft Excel are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Customer Relations, Bilingual, and Accounting. Those proficient in Customer Service are, more often than not, also skilled in Filing.

Pay by Experience Level for Office Clerk, General

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for General Office Clerks — those with more experience do not necessarily bring in higher earnings. Salaries for the relatively untried average out to around $25K, but survey participants with five to 10 years of experience earn a significantly higher median of $27K. After working for 10 to 20 years, General Office Clerks make a median salary of $28K. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $30K.

Pay Difference by Location


Home to some of the best pay for General Office Clerks, San Francisco offers exceptional salaries, 38 percent above the national average. General Office Clerks will also find cushy salaries in Washington (+31 percent), Chicago (+19 percent), Dallas (+15 percent), and Los Angeles (+13 percent). The lowest-paying market is Miami, which sits 15 percent below the national average. Not at the bottom but still paying below the median are employers in Cleveland and St. Louis (11 percent lower and 2 percent lower, respectively).

Office Clerk, General Reviews

What is it like working as an Office Clerk, General?

Office Clerk, General in Murray:
"Office Conditions."
Pros: I love the people I work with. I'm confident about the work I do, and enjoy it.
Cons: The uncertainty of every election year when a new sheriff may come in and possibly replace me.

Office Clerk, General in Kennesaw:
"Create Efficiency And Organization"
Pros: I enjoy keeping my department in order and managing individual projects to make sure we stay on goal and be as efficient as possible.
Cons: I do not like people pushing off their work on to me. I also make less than anyone in the department despite my seniority.

Office Clerk, General in Ronkonkoma:
"Work Routine."
Pros: What I like about the job is that it is fairly simple to do and not much experience is needed to do it. If you can operate a computer then you can do the job after being guided a little.
Cons: What I like least is that it is a routine job without much variety in it. All you have to do is observe videos and file tickets. It gets repetitive after awhile but it is something that you just have to accept. In the end you are getting paid for something relatively easy to do.

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Experience Affects Office Clerk, General Salaries




National Average
$26,000


Skills That Affect Office Clerk, General Salaries

Bookkeeping
up arrow 17%

Accounts Payable
up arrow 2%

Office Administration
up arrow 1%

Microsoft Office
up arrow 1%

Microsoft Excel
up arrow 1%

Data Entry
0%

Microsoft Word
0%

Accounts Receivable
0%

National Average
$26,000

Customer Service
up arrow 1%

Filing
up arrow 1%

Typing
up arrow 1%

Phone Support
up arrow 2%

Accounting
up arrow 4%

Bilingual
up arrow 6%

Customer Relations
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 500 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
7%
1-4 years
41%
5-9 years
22%
10-19 years
20%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 60% dental benefits Dental: 46%
vision benefits Vision: 37% employee benefits None: 37%
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