Quality assurance specialists work in a variety of fields, including manufacturing (in which this position mostly entails physical labor) and firms that provide a service, such as consulting (where QA specialists develop strategies and techniques to ensure that all clients receive a similar high level of quality and helpfulness). Regardless of the industry in which they work, QA specialists have a keen eye for detail and a strong understanding of their company's manufacturing or service processes.
Quality Assurance (QA) Specialist Tasks
Support the development and implementation of improved quality reporting measures.
Perform training in all aspects of Quality Management Systems.
Support quality related customer complaint investigations and trending activities.
Carry out annual product reviews.