Retail Sales Associate Salary

For Retail Sales Associates, hourly average wages total $10.08 per hour. In the world of Retail Sales Associates, overall cash earnings stretch from $17K near the bottom to $36K near the top; these packages encompass bonuses that run close to $6K and profit sharing that can (albeit rarely) exceed $4K, along with commissions approaching $24K. The most influential factor affecting pay for this group is the specific employer, though the particular city and experience level have a (lesser) impact as well. Women Retail Sales Associates who took the survey just slightly outnumber men. Although more than a third have medical coverage and just under a third have dental coverage, a majority claim no health benefits at all. Job satisfaction is considered about average by most people in this profession. The data for this synopsis comes from respondents who took the PayScale salary survey.

$17,555 - $59,575
$18K
$34K
$60K
MEDIAN: $34,183
10%
50%
90%

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$8.14 - $14.56
$8
$10
$15
MEDIAN: $10.08
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$17,555 - $59,575  
   
Bonus
$99.04 - $5,500  
Profit Sharing
$51.06 - $3,973  
Commission
$0.00 - $24,243  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,037 - $36,227  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 378
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.14 - $14.56  
   
Hourly Tips
$0.05 - $6.34  
Overtime
$8.18 - $24.43  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$99.04 - $5,500  
   
Commission
$0.00 - $24,243  
Profit Sharing
$51.06 - $3,973  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,037 - $36,227  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 4,399
© PayScale, Inc. @ www.payscale.com

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Retail Sales Associate

A retail sales associate works in the customer areas of a retail store. The store uses these workers to help maintain the location's orderliness and appearance, as well as assist shoppers in locating specific merchandise and with questions about sales or special discounts. Additionally, many stores ask their retail associates to perform duties such as restocking inventory throughout a shift. In some stores, associates are cross-trained as cashiers and may be called upon to either run a register at the front of the store or at a remote department location during busy hours. Typically, associates help with store-wide sales campaigns and special promotions; they must be knowledgeable about these campaigns and provide customers with assistance regarding sale items, discounts and customer rewards programs.

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Retail Sales Associate Tasks

  • Attend special training of products/services to understand the product features, trends or styles of the products/services.
  • Sell the organization's products/services to new or established customers typically via walk-in business.
  • Process payment for products or service, may maintain customer preference records.
  • Assist the customer in selecting products/services, answer questions and check for stock and availability.

Common Career Paths for Retail Sales Associate


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Though it's uncommon, some Retail Sales Associates move into roles as Registered Nurses, where pay is an average $56K per year. It is quite typical for Retail Sales Associates to transition into roles as Retail Store Assistant Managers or Retail Store Managers, where reported median earnings are $11K and $19K higher per year.

Retail Sales Associate Job Listings

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Popular Employer Salaries for Retail Sales Associate


Retail Sales Associates fill the offices of leading firms Wal-Mart Stores, Inc, Macy's, Inc., The Home Depot Inc., Target Corporation, and T-Mobile, Inc. Although Verizon Wireless boasts the highest average salary in town at $43K, employee compensation still varies greatly — workers can make as little as $20K or as much as $64K. T-Mobile, Inc., Nordstrom, Inc., and Lowe's Home Improvement Inc. also offer top salaries for Retail Sales Associates. Workers at these firms can expect to earn about $33K, $26K, and $26K, respectively.

JCPenney offers the least pay with a median salary of $19K; furthermore, salaries there max out at only $25K. Walmart.com, Kohl's Department Stores Inc, and Macy's, Inc. also scrape the bottom of the pay scale, with median earnings hovering around $19K, $19K, and $20K.

Popular Skills for Retail Sales Associate


Survey results imply that Retail Sales Associates deploy a deep pool of skills on the job. Most notably, skills in Sales Management, Customer Relationship Management, Account Sales, and Inside Sales are correlated to pay that is above average, with boosts of 17 percent, 16 percent, 15 percent, and 15 percent, respectively. The majority of those who know Customer Service also know Cash Handling and Customer Relations.

Pay by Experience Level for Retail Sales Associate

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Retail Sales Associates with a lot of experience do not necessarily enjoy more money. Respondents with less than five years' experience take home $21K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $24K. The average pay reported by folks with 10 to 20 years of experience is around $26K. In the end, more experience does seem to mean larger paychecks; seasoned Retail Sales Associates with more than 20 years of experience earn a predictably higher median salary of $29K.

Pay Difference by Location

National Average: $21,424

Larger city markers indicate a job is popular in that location.

San Francisco is home to an above-average pay rate for Retail Sales Associates, 47 percent higher than the national average. Retail Sales Associates will also find cushy salaries in Seattle (+28 percent), New York (+19 percent), Atlanta (+15 percent), and San Diego (+12 percent). Trailing the national average by 3 percent, Orlando is the market with the smallest paychecks.

Retail Sales Associate Reviews

Q: What is it like working as a Retail Sales Associate?

Retail Sales Associate in Portland:
`"$Frustrating at best..."`
Pros: Seeing my regular customers is always nice. I have grown to love my coworkers as well. Working with the general public also helps develop people skills.
Cons: Horrible hours. Sometimes, I get 20 hours a week and then I will get 30 hours another week. It's very random. The management team could use a lot of work. It feels as if they hire anybody to be a manager. You often get an unhealthy mix of them and you're forced to adapt to their rules, even if the way you're doing things is right. Customers are a huge flaw in this industry, obviously. Very rude, at times. You have to either have very thick skin or you become a robot and shut off all emotion to deal with the rude ones. It's a very exhausting job.

Retail Sales Associate in Bellevue:
`"$Sales associate responsibilities."`
Pros: I enjoyed helping women choose clothing which best suited each individual. Many women needed someone to choose clothing for them as they weren't aware of what looked best on them. Most were very appreciative and kind.
Cons: Women who were unfriendly and had no intention of buying......just killing time trying on clothing and leaving tons of clothing in piles in the dressing room. And women who would order many items on line and return as many as 20 items.

Retail Sales Associate in Tampa:
`"$Not horrible."`
Pros: Most of the Staff are good to work with and its not hard to learn. Its nice helping people and the thrill of the sale is always fun.
Cons: Out-dated equipment and procedures make it almost impossible to keep up with inventory (Death by paper cuts). As old as this company is it should have gone paperless years ago; yet, most everything is still hand written or needing to be verified manually in redundancy. Lack luster monthly promotions, complicated rebates and no sales incentives leave one questioning the motives of Upper Management when product sales and quotas are demanded. The single fact that for all the duties and functions that are expected to be done of this position, having done all of the Required Training (plus some additional courses), completed a "mandatory" ONE YEAR term as a trainee and still be on the same compensation level as an entry level courier is slightly insulting. One might venture to say its degrading as it is necessary to remind (beg) management for the promised amount of compensation for position one has been filing.

Retail Sales Associate in New York:
Pros: Get to meet new people all day everyday. Give fashion tips, find something a person would love and feel comfortable in.
Cons: Some of the rules.

Retail Sales Associate in West Bend:
`"$Hard working, Must care about peoples needs."`
Pros: The people and activity of the store, helping people find the product.
Cons: The job is never really done, upper management seem to be disconnected and they forgot their roots.Pressure.

Retail Sales Associate in Chicago:
`"$Stressful."`
Pros: I associate with different people, I love making people feel good about themselves as well happy.
Cons: Unsatisfied managers and customers.

Retail Sales Associate in St. Louis:
`"$Rewarding."`
Pros: The thing that I like most about my job is that I interact with people. I get to help people with running shoes and offer injury prevention advice and tips.
Cons: Sometimes it is really stressful.

Related Job Salaries

Key Stats for Retail Sales Associate

Gender

Female
58 %
Male
42 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 706 votes.
Less than 1 year
9%
1-4 years
53%
5-9 years
18%
10-19 years
14%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Retail Sales Associate Salaries

▲37%

▲22%

▲12%

National Average
$21,000

▼3%

Skills That Affect Retail Sales Associate Salaries



▲15%

▲13%

▲6%





Customer Service
▼0%

Oral / Verbal Communication
▼0%

Spanish Language
▼0%

National Average
$21,000

▼1%


▼2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 706 votes.

Gender

Female
58 %
Male
42 %

Years of Experience

Less than 1 year
9%
1-4 years
53%
5-9 years
18%
10-19 years
14%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 37%
dental benefits
Dental: 30%
vision benefits
Vision: 26%
dental benefits
None: 60%
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