Jewelry sales consultants work directly with customers, helping identify their needs and selling them merchandise. They perform a number of tasks such as presenting jewelry, conducting sales, running credit cards, and inspecting jewelry. These professionals must be knowledgeable of the items in their store to answer potential customer questions and effectively sell products; for example, the consultant must know the difference between different types of metal, understand the processes used to make merchandise, and have a vast understanding of gemstones. Jewelry sales consultants must use their customer-service skills to effectively make sales presentations and build long-term relationships with customers.
Sales Consultant, Jewelry Tasks
Attend special training of products/services to understand the product features, trends or styles of the products/services.
Sell the organization's products/services to new or established customers typically via walk-in business.
Process payment for products or service, may maintain customer preference records.
Assist the customer in selecting products/services, answer questions and check for stock and availability.