A general supermarket department manager is assigned to a department within the supermarket, which they oversee. These departments may include the deli, bakery, produce department, and others. The department manager supervises staff within the department, performing disciplinary action and providing direction for the team's day-to-day operations. Staff scheduling is generally another function performed by the supermarket department manager; staffing needs to be adequate at all times.
Additionally, the supermarket department manager is responsible for maintaining inventory, managing the department's arrangement, picking out items for the department, coming up with prices for the products, and purchasing items from various vendors. When items are delivered to the store, the supermarket department manager needs to make sure that it is received properly and then stocked or stored accordingly.
Records of the inventory and operations need to be kept and organized by the supermarket department manager. When items are no longer fit to sell, the manager needs to be aware of them and ensure they are disposed of accordingly. The supermarket department manager might also have sales goals that need to be achieved. The manager should make sure that items are showcased properly, displays are attractive, and the department neat and clean. The supermarket department manager administers training so that staff members are adequately prepared to carry out their duties. They may be tasked with hiring new staff members as well.
This position may require a combination of supermarket/managerial experience and a minimum of a high school diploma or equivalent.
Supermarket Department Manager, General Tasks
Resolve customer complaints.
Monitor supply levels, profits, losses, and cleanliness of departments.
Oversee the operations and performance of the supermarket and its staff.
Supervise employee training.