Computer systems technicians keep a wide range of computer and technology assets running smoothly and they evaluate potential technology problems as they arise to minimize interruptions to the business. When technology problems come up, computer systems technicians work swiftly to repair the problems and restore technology to full function as quickly as possible. Systems technicians also evaluate the needs of users to ensure they are met, and they perform training tasks as needed. By monitoring servers and computers, network infrastructure and software deployments, systems technicians can monitor all aspects of the technology deployment to better handle faults.
Systems Technician (Computer) Tasks
Research user needs to make recommendations for acquisitions and maintenance.
Assess user needs and conduct online or in person training.
Install, configure, and maintain routine and customized hardware and software.
Provide technical expertise to end users, and troubleshooting network, hardware, and software problems.