Technical Services Manager Salary
Technical Services Managers in the United States with more than 10 years of experience in their profession represent just below two-thirds of Technical Services Managers. Salaries average out to around $85K per year and spread from $51K to $133K per year. Total incomes of Technical Services Managers incorporate potential for, in a few cases, more than $20K from bonuses and close to $13K from profit sharing; these performance components cause packages to range between $51K and $133K. Residence and career length each impact pay for this group, with the former having the largest influence. Job satisfaction is high and work is enjoyable for most Technical Services Managers. There are far more male Technical Services Managers survey respondents than women, making up 84 percent. Medical benefits are awarded to almost all, and a large number earn dental coverage. This overview is based on answers to PayScale's salary questionnaire.
Job Description for Technical Services Manager
Technical services managers may work in a variety of different industries or fields, including accounting and computer technology. They have multiple duties and are in charge of many technical issues within their company.Read More...
Technical service managers oversee the use of the equipment, creating usage plans and techniques for new equipment. They can also be responsible for scheduling the maintenance and fixing of equipment. Many technical service managers work in a laboratory setting. They may be responsible for the administrative duties of the laboratory, ensuring that the lab work and equipment are of the highest quality.
Technical service managers in almost every field are required to handle customer service concerns. If there are any issues with the services that a business is providing, the technical service manager step in and try to help resolve the issue.
Because technical service managers are so involved with the customer service side of a business, they are expected to work well with the representatives and vendors of a company. They assist in planning strategic business moves while working with all departments within the company. They may be tasked with special assignments including marketing and logistics.
Technical service managers typically hold a bachelor’s degree in a general field. They must have experience with call center statistics and operations and have a high proficiency in both written and verbal communication. They also have experience with and show a high capability for working with computer software programs.
Technical Services Manager Tasks
- Coordinate and direct activities with the IT team.
- Develop, operate and maintain the IT infrastructure.
Common Career Paths for Technical Services Manager
Though some Technical Services Managers move into positions like VP of Operations (where the average salary is $123K), this progression is not the norm. The most common promotion for Technical Services Managers is Director of Information Technology Services, a position that typically pays $106K annually. Another standard transition for Technical Services Managers seeking advancement is to assume an Information Technology Manager role, where pay is often $77K.
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Popular Skills for Technical Services Manager
Technical Services Managers seem to exploit a large range of skills on the job. Most notably, facility with Technical Sales, UNIX, and Systems Engineering are correlated to pay that is significantly above average, leading to increases of 23 percent, 17 percent, and 10 percent, respectively. Those listing Troubleshooting as a skill should be prepared for drastically lower pay. Microsoft Office and Network Management / Administration also typically command lower compensation. It is often found that people who know People Management are also skilled in Microsoft Office.
Pay by Experience Level for Technical Services Manager
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Technical Services Managers with a lot of experience do not necessarily enjoy more money. Respondents with less than five years' experience take home $72K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $80K. People with 10 to 20 years of experience make an average of about $88K in this role. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $94K on average.
Pay Difference by Location
San Francisco offers some of the highest pay in the country for Technical Services Managers, 45 percent above the national average. Technical Services Managers will also find cushy salaries in Minneapolis (+28 percent), Houston (+27 percent), Denver (+25 percent), and New York (+18 percent). Raleigh ranks last in the field for pay, reporting salaries 18 percent below the national average. Employers also pay below the national average in San Diego (9 percent lower) and Atlanta (5 percent lower).
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