Test managers generally work in an engineering group with other individuals to test software. Their role is typically to ensure that the testing process runs smoothly and everyone is contributing to their part in the process. They must assess any problems with software that arise during testing and work with their team to troubleshoot solutions, and they must ensure that all customer requirements are being met. Both during and after software testing, it is the test manager's duty to assess how well the testing process is evaluating the software; if revisions to the testing process are needed, the test manager must oversee these changes. It is important that the test manager understands the software being tested, as well as quality assurance processes and techniques; they also need to be able to effectively coordinate a team's work.
At least a bachelor's degree in computer science or another relevant field is generally required for test manager positions; a master's degree may be preferred. Test managers also generally need experience in a related role such as a software quality assurance manager, engineering manager or test manager. The specific software that test manager positions require knowledge of vary depending on the role and company. These professionals may be hired from outside of their company or promoted from a lower-level position within the organization.
Test Manager Tasks
- Monitor tests to make sure products or computer programs function properly and meet regulatory standards.
- Work with engineers, clients, and senior management to develop testing methods and procedures.
- Report problems with products to management and designate them for repairs or redesign.
- Supervise staff testing products and ensure internal procedures are followed correctly and results properly recorded.