Virtual Assistant Salary
The larger portion of Virtual Assistants in the United States are women. Median pay in this female-dominated area goes for around $15.86 per hour. Location is the biggest factor affecting pay for this group, followed by career length. Medical benefits are awarded to nearly one-eighth, and fewer than one in ten earn dental coverage. Job satisfaction is reported as high by the vast majority of workers. The figures in this rundown are based on the results of PayScale's salary questionnaire.
Job Description for Virtual Assistant
Excellent written and verbal communication skills are essential to be a virtual assistant. Critical-thinking, problem-solving, and previous customer service experience are beneficial, as well.Read More...
An extensive vocabulary, good diction, and pleasant speaking voice are necessities, since the most common responsibilities involve placing calls on behalf of the company, such as calls to customers for scheduling purposes or to vendors to arrange deliveries and pick up packages. Those in this position also return calls from potential new customers seeking information about services and products.
An excellent grasp of grammar, spelling, and proper writing mechanics are crucial. E-mail duties include sending customer satisfaction surveys and "thank you" messages to existing customers, as well as follow-up messages to potential customers to thank them for expressing their interest in our company.
Outstanding computer skills are imperative for researching information online in our company databases and written reference materials in virtual libraries, as well as comparing competitors' published information on websites and in digital brochures, flyers, booklets, etc. Comparing and contrasting our services and products will require the virtual assistant to utilize skills in compilation, evaluation, and organization to achieve the best results when communicating with customers.
Virtual assistants will also be responsible for creating slides, digital graphics, and charts for online and print copies of reports/presentations and web-based seminar speeches. Taking information from raw data and compiling it into attractive formats which clearly and concisely reflect the information is extremely important.
No degree is required for a virtual assistant position. However, he/she will need a computer running Windows 7 or newer OS and a high-speed internet connection, as well as a dedicated phone line (cell phones are not acceptable) and a quiet working environment free from distractions/noise while speaking with customers.
Access to Microsoft Office products including Excel, Word, and PowerPoint is required. Work hours are flexible, as long as the required work is completed. Pay is based on a per-item basis rather than hourly or salary-based. Virtual assistants work from home and report completed items and track work via software supplied by our company, which is installed on the assistant’s system. We assign one direct supervisor to monitor assistants, but there will be no teamwork required; only the individual virtual assistant's motivation to succeed via their own skills and hard work is required. Bonuses are available based on quarterly achievements.
Virtual Assistant Tasks
- Make appointments, arrange for advertisement, and provide basic customer service activities online.
Virtual Assistant Job Listings
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Pay by Experience Level for Virtual Assistant
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Virtual Assistants, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Salaries of relatively inexperienced workers fall in the neighborhood of $31K, but folks who have racked up five to 10 years see a notably higher median of $36K. Virtual Assistants with one to two decades of relevant experience report an average salary of approximately $42K. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $44K on average.