A Customer Relationship Management (CRM) Manager earns an average salary of AED 195,918 per year. Experience strongly influences pay for this job. Most people with this job move on to other positions after 20 years in this field.

AED 33,825 - AED 393,344
AED 34K
AED 200K
AED 390K
MEDIAN: AED 195,918
10%
50%
90%
AED 0AED 453K
Salary AED 33,825 - AED 393,344
Bonus AED 16,278
Profit Sharing AED 30,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AED 33,825 - AED 453,935
  • Country: United Arab Emirates
  • Currency: AED
  • Updated: 9 Dec 2017
  • Individuals Reporting: 30

Job Description for Customer Relationship Management (CRM) Manager

Customer relationship management (CRM) managers work in many types of industries to ensure organizations' success in profitability, reputation, and customer satisfaction. These professionals manage the relationship between the business and the consumer. A CRM manager is concerned with customer experience: How can the business improve the customer’s satisfaction and the likelihood that they return for future business? CRM managers also often work closely with the marketing department, providing employees with tools and technology to better serve customer needs.

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Customer Relationship Management (CRM) Manager Tasks

  • Develop and execute marketing campaign strategy and analyze campaign performance.
  • Communicate with internal and external partners to meet customer expectations.
  • Negotiate contract renewal, draft reports, and provide progress analysis.
  • Monitor and provide support on the implementation of service agreements.

Customer Relationship Management (CRM) Manager Job Listings

Pay Difference by Location

National Average: AED 207,692

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Relationship Management (CRM) Manager

Gender

Female
29 %
Male
71 %
Less than 1 year
3%
1-4 years
40%
5-9 years
30%
10-19 years
27%

Experience Affects Customer Relationship Management (CRM) Manager Salaries

▲56%

▲4%

National Average
AED 208,000

▼28%

Gender

Female
29 %
Male
71 %

Years of Experience

Less than 1 year
3%
1-4 years
40%
5-9 years
30%
10-19 years
27%

Common Health Benefits

medical benefits
Medical: 94%
dental benefits
Dental: 31%
vision benefits
Vision: 19%
no benefits
None: