An Entry-Level Automobile Service Advisor earns an average salary of AU$47,017 per year.

AU$37,503 - AU$60,160
AU$38K
AU$47K
AU$60K
MEDIAN: AU$47,017
10%
50%
90%
AU$18.36 - AU$25.82
AU$18
AU$22
AU$26
MEDIAN: AU$21.52
10%
50%
90%
AU$0AU$64K
Salary AU$37,503 - AU$60,160
Bonus AU$2,891 - AU$20,608
Profit Sharing AU$2,948
Commission AU$0.00 - AU$23,683
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$38,645 - AU$64,541
  • Country: Australia
  • Currency: AUD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 137
Hourly Data AU$0AU$39
Hourly Rate AU$18.36 - AU$25.82
Hourly Tips AU$6.32
Overtime AU$4.88 - AU$39.27
Annual Data AU$0AU$64K
Bonus AU$2,891 - AU$20,608
Commission AU$0.00 - AU$23,683
Profit Sharing AU$2,948
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$38,645 - AU$64,541
  • Country: United States
  • Currency: AUD
  • Updated: 18 Jan 2018
  • Individuals Reporting: 102

Job Description for Automobile Service Advisor

Automobile service advisor requires a wide range of skills. They usually greet new and current clients as they drive into the service area, work directly with clients as their automobiles are serviced, and work closely with the automobile technicians. Together with the technicians, service advisors ascertain the cause of the issue(s) that prompted a given customer's visit, work to address and resolve those issues. Also, since technicians will often have more than one possible solution to a given issue, service advisors must be able to relate these options to the customer and help them select a course of action.

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Automobile Service Advisor Tasks

  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.

Automobile Service Advisor Job Listings

Pay Difference by Location

National Average: AU$48,300

Larger city markers indicate a job is popular in that location.

Automobile Service Advisor Advice

Q: What do you wish you knew about your job when you first started out?

Automobile Service Advisor in Melbourne:
"Stay out of car trade."
You wont make any money in the car trade.

Automobile Service Advisor in Sydney:
"The long hours."
Long hours but you have to sell to make a decent living off that wage.

Key Stats for Automobile Service Advisor

Gender

Female
48 %
Male
52 %
Less than 1 year
11%
1-4 years
74%
5-9 years
15%

Gender

Female
48 %
Male
52 %

Common Health Benefits

medical benefits
Medical: 4%
dental benefits
Dental: 1%
vision benefits
Vision: 2%
no benefits
None: 96%