A Customer Account Manager earns an average salary of AU$68,404 per year. People in this job generally don't have more than 20 years' experience. Experience has a moderate effect on income for this job.

AU$45,781 - AU$117,916
AU$46K
AU$68K
AU$120K
MEDIAN: AU$68,404
10%
50%
90%
AU$0AU$117K
Salary AU$45,781 - AU$117,916
Bonus AU$8,000
Commission AU$5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$44,850 - AU$115,624
  • Country: Australia
  • Currency: AUD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 29

Job Description for Customer Account Manager

Customer account managers are an integral part of customer service operations in many organizations. Because of this variety of industries that employ customer account managers, the precise duties of these professionals vary. However, generally, these managers oversee an organization's customer service operations to ensure that customers have high-quality experiences with the company, so that they continue to make purchases or use its services. These individuals may also oversee other individuals servicing client accounts, providing guidance, advice and feedback to subordinates.

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Customer Account Manager Tasks

  • Help on-board new clients and provide customer service to assigned customer accounts.
  • Improve customer satisfaction by improving responsiveness and anticipating customer needs.
  • Develop new business opportunities with existing clients by promoting company products and services.

Customer Account Manager Job Listings

Pay Difference by Location

National Average: AU$68,378

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Account Manager

Gender

Female
38 %
Male
62 %
Less than 1 year
3%
1-4 years
42%
5-9 years
21%
10-19 years
27%
20 years or more
6%

Experience Affects Customer Account Manager Salaries

▲22%

▲6%

National Average
AU$68,000

▼6%

Gender

Female
38 %
Male
62 %

Years of Experience

Less than 1 year
3%
1-4 years
42%
5-9 years
21%
10-19 years
27%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 13%
dental benefits
Dental:
vision benefits
Vision:
no benefits
None: 87%