The average salary for an Experienced Customer Service Advisor in Australia is AU$54,422.
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AU$43k - AU$66k
AU$0 - AU$4k
AU$44k - AU$62k
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Job Description for Customer Service Advisor
Customer service advisors are the front line for a company when their customers elect to contact them. They clients can work in a large variety of industries and the companies will often offer extensive training on their products and services. Most often these customer service analysts are interacting with clients on the phone, utilizing a headset, telephone system and computer. Customer service advisors generally answer customer questions, but they can also place and track orders, explain se…Read more
Customer Service Advisor Tasks
- Manage daily and special orders and operations for specific accounts.
- Provide estimates and documentation, recommending level of work and obtaining agreement.
- Update and document accounts, including orders, escalations, and transactions.
- Work with other departments to ensure flow of goods and services and clear communication.
Explore the most common career paths for Customer Service Advisor. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Advisor
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Customer Service Advisor Job Listings
Popular Skills for Customer Service Advisor
Oral / Verbal Communication
Pay by Experience Level for Customer Service Advisor
An entry-level Customer Service Advisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of AU$48,644 based on 28 salaries. An early career Customer Service Advisor with 1-4 years of experience earns an average total compensation of AU$48,876 based on 116 salaries. A mid-career Customer Service Advisor with 5-9 years of experience earns an average total compensation of AU$51,827 based on 44 salaries. In their late career (20 years and higher), employees earn an average total compensation of AU$60,000.
Years of Experience
This data is based on 196 survey responses.
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